Community Manager

CIH International Housing Group; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join an innovative company as a Community Manager, where you'll connect with passionate users and cultivate a vibrant community. This role involves engaging with fans across platforms, moderating discussions, and driving co-creation projects that enhance product development. If you're excited about technology and community culture, and thrive in a fast-paced environment, this opportunity is perfect for you. Be part of a movement that values creativity and collaboration, making tech fun again!

Qualifications

• Experience in community management or digital brand engagement.
• Deep understanding of internet and community culture.

Responsibilities

• Engage with the community across platforms, fostering genuine conversations.
• Build and maintain community spaces like Discord and Reddit.

Skills

Community Management

Social Media Engagement

Project Management

Communication Skills

Understanding of Internet Culture

Tools

Discord

Reddit

Twitter/X

Telegram

Job description

Who are we?

Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.

Nothing's debut smartphone, Phone (1), earned Time Magazine's prestigious Best Inventions for Innovative Smartphone Design award. Through cutting-edge design and user interface innovation, the London-based company is creating an alternative ecosystem of tech products for the young and creative.

In 2023, the company launched Phone (2) to wide acclaim from its community, the media, and design enthusiasts, and in 2024, Nothing launched its CMF Phone 1, and Nothing Phone (2a) Series, with both receiving an overwhelmingly positive reception.

To date, Nothing has sold more than 7 million units worldwide across its product lines, having released five audio products, five smartphones, and two smart wearables under the Nothing and CMF by Nothing brands. The company has amassed a cumulative revenue of $1 billion.

All products are developed in close collaboration with the Nothing Community, which includes over 8,000 private investors and are crafted with sustainability at the forefront.

Nothing is a UK-based privately held company with backing from GV (formerly Google Ventures), EQT Ventures, C Ventures and other private investors including Tony Fadell (Principal at Future Shape & inventor of the iPod), Casey Neistat (YouTube personality and Co-founder of Beme), Kevin Lin (Co-founder of Twitch) and Steve Huffman (Co-founder and CEO of Reddit).

If that sounds like something you'd like to be part of, read on...

The Role:

As Community Manager, you'll be the bridge between Nothing and the people who love what we do. Your mission? Cultivate a thriving, engaged, and passionate community across platforms, as well as driving co-creation and co-development projects that bring the feedback and talent of our community members closer to the heart of Nothing. This role is equal parts strategist, product manager, moderator and storyteller.

Responsibilities:

• Engage with our community across all major platforms, fostering genuine two-way conversations. You'll be first to know what excites our fans and what doesn't.
• Take the lead on building and maintaining high-energy, on-brand community spaces like Discord, Reddit, and Twitter/X. Moderate discussions and make everyone feel seen.
• Identify, scope and execute on co-creation and co-development process with members of the community across hardware and software.
• Identify and nurture brand advocates, creators, and ambassadors. Help them shine.
• Act as the internal community advocate, turning community insights into actionable feedback for product, support, and marketing teams.
• Execute online/offline experiences (AMAs, challenges, virtual hangouts, IRL meetups) that bring the community together.
• Keep up with internet culture, tech trends, and memes - and know when to lean in or stay out.

Requirements:

• Previous experience in community management, social media, or digital brand engagement (preferably in consumer tech or lifestyle brands).
• Deep understanding of internet and community culture, Discord, Reddit, Telegram and Twitter/X.
• Excellent written and verbal communication skills with a tone that's human, witty, and on-brand.
• Experience in project management, especially within the tech industry, and understanding of the product development process.
• Passionate about technology, design, and the people who use it.
• Comfortable wearing multiple hats in a fast-paced, startup-style environment.

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.