Community Manager

YunoJuno; London; On-site; GBP 35,000 - 55,000; Full time

Job description

About us: YunoJuno powers The Future of Work. What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution.

About the role:

A Community Manager is a critical growth driver in our vision to unlock the full potential of our global freelancer community. You will be responsible for facilitating & measuring community engagement through relevant growth strategies. The challenge is to nurture and engage with our current and future freelancer community to drive freelancer retention, expansion and product adoption.

• Nurture and grow a thriving community of top-tier freelancers globally with a particular focus in the UK and US.
• Develop a compelling content strategy to share product updates, industry news, and event information with the freelance community.
• Leverage job portals, LinkedIn Recruiter, and freelancer communities to strengthen YunoJuno's brand presence in both the UK and US markets.
• Plan and host community-focused events to drive growth and engagement through webinars or meet ups.
• Work closely with the YunoJuno Talent and Sales teams to support talent acquisition initiatives and strengthen marketplace disciplines and skills as required.
• Ability to check key skills needed for each specialism and ensure the quality level is maintained and in line with the Talent team's expectations.

Requirements:

• Extensive experience in a community management role centered on expanding and nurturing a community or user base.
• Experience in a marketplace or recruitment industry within a startup or scaleup environment is a valuable asset.
• Desirable experience in supporting talent teams in recruiting in Tech, Creative or Marketing specialisms.
• Demonstrated experience in initiating and measuring the success of community growth and advocacy programs.
• Strong affinity with content creation, and managing online platforms such as Telegram, Twitter, Facebook, LinkedIn, Eventbrite, Discord, Reddit, Luma etc.
• Passion to develop freelancer communities both in the UK and internationally.
• Experience in building relationships and interacting with customers.
• Ability to empathise with freelancers and quickly grasp the issues they are facing.
• Self-starter and proactive, can take initiative and are comfortable scoping, driving and executing on initiatives.

Interview Process:

• Discovery Call with Talent Partner
• 1st Stage with Akua Appiah-Ampofo (HR) - 30 minutes - via Google Meets
• 2nd Stage with Gavin Lewis (Head of Talent) + Joao Martires (COO) - 45 minutes - via Google Meets
• Final Stage with Runar Reistrup (CEO) - 30 minutes - via Google Meets

Why YunoJuno:

Aside from our people, culture, and mission, there are a variety of additional benefits that help make YJ a great place to work! Benefits include:

• MacBook
• 25 Annual Leave + Bank Holidays
• Birthday Off & Birthday Voucher
• Company Pension Scheme
• Healthcare Insurance with Vitality (upon completion of probation)
• Free Eye Test
• Cycle to Work
• Plus many more!

Where to from here:

At YunoJuno we value diversity and believe that teams with diverse backgrounds, experiences, and identities are the strongest. We welcome applicants from all walks of life and encourage those with alternative identities, backgrounds, and experiences to apply for our vacancies.

Our commitment to fairness and accessibility is reflected in our hiring process. We are happy to accommodate any requests to meet your requirements during the hiring process. We strive to ensure all candidates have equal opportunities to succeed.