Community Learning Engagement Officer - Scunthorpe

TN United Kingdom; Scunthorpe; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Community Learning Engagement Officer to inspire adult learners in Scunthorpe. This role focuses on building relationships with stakeholders, enhancing learner referrals, and promoting educational programmes. You will engage with the community, provide tailored guidance, and ensure compliance with educational standards. If you are passionate about adult education and community engagement, this is a fantastic opportunity to make a meaningful impact in people's lives. Join a forward-thinking organization dedicated to fostering inclusive learning environments.

Qualifications

• Experience in learner and stakeholder engagement is essential.
• Proven ability to meet and exceed targets in a community setting.
• Strong IT skills and excellent communication are required.

Responsibilities

• Develop relationships with community organizations to support adult learning.
• Conduct guidance sessions for potential learners and manage referrals.
• Achieve monthly targets for programme starts and placements.

Skills

Stakeholder Engagement

Customer Service

Communication Skills

Organizational Skills

Time Management

IT Skills (Microsoft Office)

Understanding of Equal Opportunities

Education

GCSE grade A*-C in English, Maths, and ICT

Tools

Microsoft Office

Job description

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Community Learning Engagement Officer - Scunthorpe, Scunthorpe

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Client:

Acorn Training

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6ea7cd9d47c4

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

Through proactive community and stakeholder engagement, you will champion the values of Acorn Training and the adult learning services we offer, inspiring individuals to enrol in our programmes. Your role involves promoting active participation and enriching the learning journey of adult learners, creating a nurturing educational environment. You will enhance learner referrals and enrolments, forge partnerships with external stakeholders, ensure compliance, and provide management insights on referral generation.

Key Responsibilities and Key Performance Indicators

Key Responsibilities

• Develop relationships with external stakeholders, community organisations, and networks to support adult learning programmes.
• Promote suitable Adult Learning programmes and SWAPs to learners and referral sources.
• Conduct information, advice, and guidance sessions for potential learners.
• Engage with learners, employers, and community groups, providing detailed information about programmes.
• Manage learner referral information and coordinate with tutors and managers.
• Respond promptly to inquiries and support potential learners.
• Assess individual learner needs and provide tailored guidance.
• Participate in education and careers events to promote adult learning.
• Complete recruitment and enrolment documentation accurately and on time.
• Achieve monthly targets for programme starts, placements, and progressions.
• Implement learner engagement strategies.
• Gather feedback for continuous improvement.
• Collaborate with marketing teams to promote programmes.

Key Performance Indicators

• Engagement Rate
• Referral Response Time
• Prospect to Referral Rate
• Referral to Enrolment Rate
• Programme Starts
• Diversity and Inclusion Metrics
• Referral Source Performance
• Learner Satisfaction
• Timeliness of Documentation
• Monthly Target Achievement

Health and Safety

• Follow all health and safety guidelines and complete mandatory training.

General

• Follow all policies and participate in performance reviews and training.
• Uphold professional standards and statutory requirements, including Equality Act, GDPR, and Safeguarding.
• Perform additional duties as required.

Skills, Knowledge and Expertise

Qualifications and training (Essential)

• GCSE grade A*-C (or equivalent) in English, Maths, and ICT
• Full driving licence
• Experience in learner and stakeholder engagement
• Proven ability to meet and exceed targets
• Excellent customer service skills
• Experience working with employer networks, agencies, and authorities
• Awareness of safeguarding and healthy working practices
• Understanding of Equal Opportunities and Diversity
• Strong IT skills, including Microsoft Office
• Excellent communication skills
• Approachable, empathetic, and adaptable
• Good organization and time management skills

We welcome applications from all qualified candidates and offer reasonable adjustments for candidates with disabilities or special needs. We guarantee to interview all disabled applicants who meet the minimum criteria. Please contact [emailprotected] for further assistance or alternative application methods.