Community Lead Advisor

LightSpeed Broadband; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A broadband provider is looking for individuals to engage with local communities and promote their services. You will be responsible for educating customers and gathering information to enhance the sales pipeline. Ideal candidates will possess strong communication skills, a positive attitude, and a willingness to learn about broadband products. This role offers ongoing training and a supportive team environment.

Benefits

Ongoing training

Supportive team environment

Qualifications

• Capable of holding conversations effectively.
• Willingness to engage actively with the community.
• Understanding of broadband products is beneficial.

Responsibilities

• Engage with local communities about LightSpeed services.
• Collect resident information to enhance sales.
• Build relationships with stakeholders.

Skills

Communication skills

Team player

IT literate

Sales experience

Job description

Company Information

Since 2021, we’ve been working hard to bring gigabit-speed full fibre broadband to thousands of homes across the UK. Our mission is simple: to connect people. We deliver broadband that’s fast, reliable, and hassle-free—putting our customers at the centre of everything we do.

We're in the midst of an exciting growth phase, with bold plans for the future. To help us achieve them, we’re looking for talented individuals who share our ambition and can inspire us as we take the next step in our journey.

Our team is inclusive and diverse—everyone is welcome, and you’re encouraged to be yourself. Culture matters deeply to us. We believe work should be enjoyable, and we back that up with ongoing training and support, great benefits, and a vibrant, energetic team environment.

Job Purpose

• Talk to the local community about the benefits of LightSpeed and its services.
• Covering specified areas within your location to capture resident information and feed the sales pipeline.
• Educate customers
• Work with different sales departments.
• Represent LightSpeed by delivering top customer experience.
• Building relationships with the community and local stakeholders.
• Using different strategies to grab the attention of residents such as
-Venue Activity
-Door to door surveys

Knowledge, Skills & Experience

• A don’t give up – can do attitude towards everything you do.
• The ability to hold a conversation.
• Capable of expressing yourself and having something about you.
• IT Literate with the technical mind to use and learn new systems with ease.
• Hungry for success.
• A team player who across all channels and departments.
• Willing to go above and beyond when needed.
• Knowledge of broadband and connected products would be a benefit.

Inclusion Statement

We are committed to creating an inclusive workplace that values diversity. We welcome applicants of all backgrounds and experiences, and we strive to ensure everyone feels respected, supported, and empowered to thrive. If you require any support during the recruitment process, please get in touch with our HR Team at [e-mail].