Community Hub Co-Ordinator

Birmingham City Football Club plc; Sparkbrook; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and holiday

Staff uniform

Onsite parking

Free matchday tickets

Employee Assistance Programme

Wellbeing Day allowance after probab"

Other benefits as listed in advert

Job summary

Birmingham City FC Foundation is seeking a Community Hub Coordinator to lead engagement activities, build partnerships, and develop a welcoming, well-managed Hub in the heart of Birmingham.

You'll work with residents, schools, faith groups and partner organisations to design and deliver programmes that respond to local needs while safeguarding, reporting, and coordinating bookings. Join us to help deliver social impact through sport and community initiatives.

Qualifications

• Experience in community engagement, stakeholder engagement, or project coordination.
• Ability to build positive relationships with a wide range of people and organisations.
• Experience with diverse communities and engaging individuals from different backgrounds.
• Strong communication, organisational, and problem-solving skills.
• Ability to work independently while collaborating with partners and colleagues.
• Passion for helping people and improving lives through community-based initiatives.
• Confidence using IT systems, including Microsoft Office applications.
• Experience in charity/third-sector/community work or social impact sectors is beneficial.

Responsibilities

• Build strong relationships with local residents, community groups, schools, faith groups, and partner organisations.
• Lead outreach initiatives that connect people with opportunities, support, and services.
• Design and deliver programmes and events that respond to local needs.
• Create inclusive opportunities for children, young people, families, and wider community members.
• Develop partnerships to strengthen community provision and maximise social impact.
• Promote activities and services to increase participation and engagement.
• Identify funding and development opportunities to grow the Hub's reach and sustainability.
• Monitor impact and celebrate the difference the Hub is making across the community.
• Support bookings, customer service, facilities management, reporting, and compliance activities.

Skills

Community engagement

Stakeholder engagement

Project coordination

Relationship building

Diversity & inclusion

Communication skills

Organisational skills

Problem solving

Independent working

Microsoft Office

Charity sector experience

Tools

Microsoft Office

Job description

Birmingham City Football Club Foundation - Transforming the city through the power of football

Join us at an exciting time of growth and transformation as Birmingham City FC continues to make waves on the world stage. The Foundation harnesses the power of football and sport to improve the lives of tens of thousands of people in Birmingham, helping our community grow alongside the football club. We are proud to be “more than football.”

Help Us Build a Thriving Community Hub

Are you passionate about bringing people together, creating opportunities, and making a real difference in local communities?

Birmingham City FC Foundation is looking for an energetic, people-focused, and community-driven Community Hub Coordinator to play a leading role in shaping an exciting Community Hub in the heart of Birmingham. Working alongside our charitable partner Bfriends, you'll help transform the Hub into a vibrant, welcoming space where residents, families, children, and community groups can connect, learn, and thrive.

This is more than a facilities role. It's an opportunity to become a visible and trusted presence within the community, building relationships, delivering impactful programmes, and ensuring the Hub becomes a place that local people genuinely feel belongs to them.

The Team

Birmingham City FC Foundation is growing.The Foundation team are passionate about working together to make change happen

What You'll Be Doing

As our Community Hub Coordinator, you'll be at the centre of community life, leading engagement activities, creating opportunities, and developing partnerships that make a lasting impact whilst ensuring that our facility is well managed and provides and safe and welcoming environment.

You’ll:

• Build strong relationships with local residents, community groups, schools, faith groups, and partner organisations.
• Lead outreach initiatives that connect people with opportunities, support, and services.
• Design and deliver an exciting programme of activities and events that respond directly to local needs.
• Create inclusive opportunities for children, young people, families, and wider community members.
• Develop partnerships that strengthen community provision and maximise social impact.
• Promote activities and services to increase participation and engagement.
• Help identify funding and development opportunities to grow the Hub's reach and sustainability.
• Monitor impact and celebrate the difference the Hub is making across the community.

Alongside community engagement, you'll help ensure the Hub remains a safe, welcoming, and professional environment for everyone who walks through the door. This includes supporting bookings, customer service, facilities management, reporting, and compliance activities.

Who We're Looking For

We're looking for someone who genuinely enjoys working with people and understands the power of community.

You’ll bring:

• Experience in community engagement, stakeholder engagement, or project coordination.
• A proven ability to build positive relationships with a wide range of people and organisations.
• Experience working with diverse communities and engaging individuals from different backgrounds.
• Strong communication, organisational, and problem-solving skills.
• The ability to work independently while collaborating effectively with partners and colleagues.
• A passion for helping people and improving lives through community-based initiatives.
• Confidence using IT systems, including Microsoft Office applications.
• Experience working within the charity, third-sector, community, youth work, or social impact sectors would be highly beneficial.

Why Join Birmingham City FC Foundation?

At Birmingham City FC Foundation, we're committed to being a positive force within our communities. Through education, employability, health, wellbeing, inclusion, and football-based engagement programmes, we use the power of sport to create opportunities and transform lives.

When you join us, you'll receive:

• Competitive salary and holiday allowance
• Staff uniform
• Onsite parking
• Opportunity for free matchday tickets
• Employee Assistance Programme
• Wellbeing Day allowance following successful probation

The interview process will involve a competency-based interview with a panel and a practical.

Why This Role Matters

Every conversation you have, every activity you deliver, and every partnership you create could help someone feel more connected, supported, and inspired.

If you're passionate about community engagement and want to help build something special from the ground up, we'd love to hear from you.

Join us and be part of something that is truly More Than Football.

Code of Conduct

Birmingham City F.C Foundationexpects the highest standards of integrity and conduct in all matters concerning the Foundation and its employees. All employees are expected toalways act wholeheartedly in the interests of the Foundation. Any conduct detrimental to its interests or its relations with its customers, suppliers, thepublicor damaging to its public image shallbea breach of Foundation rules and policies. Discriminatory,offensive,and violent behaviour areunacceptable,and any complaints or concerns will be dealt with and acted upon.

Safeguarding and Safer Recruitment

We are passionate about and committed to safeguarding and protecting the welfare of children, young people, and adults at risk. All applicants will be asked to provide details of any previous convictions, cautions, and reprimands, as outlined in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended 2013). Appointment to this role is subject to a satisfactory DBS check and references.

We are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the Foundation and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in activities is of the upmost importance. The Foundation will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters – including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families, and the relevant local authority.

Equality, Diversity, and Inclusion

Birmingham City F.C. Foundation is an equal opportunities employer and welcomes applications from all sectors of the community. We will consider applications based solely on merit, regardless of gender, race, marital status, age, nationality, ethnic or national origins, disability, sexual orientation, political or religious belief, background, or family circumstance.

We are committed to ensuring that equality,inclusion,and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Foundation. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Foundation that no person, whether, job applicant, employee,casual, volunteer,or participant, shall be discriminated against. The Foundation opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal.

We are committed to building a diverse and inclusive workplace. We actively encourage applications from people of all backgrounds, identities, and experiences, particularly those from underrepresented groups - women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.

Birmingham City F.C. Foundation are proud to recognise the exceptional skills, dedication, and resilience of those who have served in the UK Armed Forces. We actively welcome applications from veterans, reservists, and members of the wider Armed Forces community.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Community Hub, Emmeline St, Birmingham, B9 4NG

Department

Community Hub

Job Title

Community Hub Co-Ordinator

Experience

Experience in community engagement, experience working with diverse communities, experience working within the charity, third-sector, community, youth work, or social impact sectors