Community Housing Support Worker Nights

YMCA Together; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused organization in Liverpool is seeking a Community Housing Support Worker. In this role, you will support young individuals aged 18-25, ensuring they receive the necessary tools to achieve independence and recovery from homelessness. Candidates should have experience working with youth and a trauma-informed approach. This position requires managing a caseload of five individuals, providing them with intensive support to reach their goals.

Qualifications

• Experience of working with young people (18-25) and engaging them using tools familiar to young people (technology, social media).
• Trauma-informed approach to support.
• Ability to manage a caseload of around 5 service users and provide intensive 1:1 support.

Responsibilities

• Carry out new service user welcomes and identify immediate support needs.
• Support service users to achieve their goals as defined within their support plans.
• Conduct monthly/quarterly risk assessments keeping relevant parties informed.

Skills

Experience with young people (18-25)

Trauma-informed support approach

Ability to manage a caseload

Good communication skills

Engagement using technology and social media

Job description

Overview

As a Community Housing Support Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Community Housing Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives.

This service will provide support to vulnerable young people (age 18-25) who are experiencing or are at risk of homelessness or rough sleeping with medium to high support needs. As a support worker you will be focused around facilitating recovery, self-development and preparing for independent living. The aim of the support is to ensure that young people are supported and empowered to make positive choices about their life and to develop the tools required to live a life free from homelessness.

As a support worker you be expected to have specific skills and experience of working with young people and engage them using range of tools, language and platforms that are familiar to young people e.g. technology, social media etc. As a support worker you will recognise that the people that we supported have often experienced trauma and will work in a way which understands this. You will work alongside our Assistant Psychologist for people that require it. You will manage a caseload of 5 people with the emphasis being on intense 121 support that will enable everyone to meet their goals successfully.

Responsibilities

• Carry out new service user welcomes, inducting into their new properties and identifying immediate support needs.
• Ensure that service users have a full understanding of their rights and responsibilities during their stay.
• Support service users to achieve their goals and targets as defined/agreed within their support plans and empower them to reach their aims.
• Manage, update, and communicate service users risk assessments in line with YMCA Together policy and procedure.
• Ensure service users shape their own support and understand the purpose of the support provided.
• Hold planned key-work sessions as well as ad hoc support each week with service users using a person-centred reflective approach.
• Assess support needs and plan support around individual need. Regularly review and develop mutually agreed support plans with service users and any other professional involved in the support of those individuals e.g., Social Workers, CPNs, Probation Officers.
• Up to date records must be kept on both support planning systems MainStay and DAVE.
• Conduct monthly/quarterly risk assessments of service users keeping all relevant parties informed of updates/changes.
• Support all service users with future tenancy planning ensuring that everyone has the skills to live independently away from a supported housing pathway.
• Motivate and challenge service users so they realise their goals.
• Liaise between service users and external agencies regarding the provision of specialised support when appropriate.
• Encourage involvement and participation among service users in the running and shaping of the wider service provided by planning and attending regular service user meetings and forums.
• Deal promptly with all complaints and protection from abuse disclosures.
• Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.

Qualifications

• Experience of working with young people (18-25) and engaging them using tools familiar to young people (technology, social media).
• Trauma-informed approach to support.
• Ability to manage a caseload of around 5 service users and provide intensive 1:1 support.
• Ability to liaise with external professionals (Social Workers, CPNs, Probation Officers).
• Ability to work alongside an Assistant Psychologist.