Community Host / Leisure Assistant - Outwood Hemsworth - Pontefract, West Yorkshire

Vivify Venues; West Yorkshire; On-site; GBP 18,000 - 22,000; Part time

Job summary

An established industry player is seeking a Community Host / Leisure Assistant to create memorable experiences for hirers at school facilities. This role involves welcoming groups, ensuring facilities are set up and safe, and maintaining cleanliness. The ideal candidate is passionate about service, organized, and eager to contribute positively to the community. With opportunities for growth and development, this position offers a fulfilling way to make a difference while enjoying various employee perks. Join a team dedicated to enhancing the community's well-being and engagement.

Benefits

Staff uniform

Employee of the Month voucher awards

24-hour wellbeing programme

Free staff parking

Staff referral bonus

Career development opportunities

Qualifications

• Passionate about providing excellent service.
• Problem-solvers who find solutions no matter the challenge.

Responsibilities

• Deliver a world-class experience for hirers.
• Ensure security and safety of the school premises.
• Complete health and safety checks throughout the shift.

Skills

Customer Service

Problem Solving

Communication

Organizational Skills

Job description

Community Host / Leisure Assistant - Outwood Hemsworth - Pontefract, West Yorkshire

Job Type: Part Time, Zero hour contract

Who Are Vivify? We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together, and help schools generate much-needed revenue.

We PRIDE ourselves on minimizing the hassle for schools to let out their sports and leisure facilities, and our Community Hosts are PASSIONATE about providing excellent service to groups who hire those facilities.

Job Purpose: To welcome our Hirers and their groups into the schools’ facilities, ensuring all facilities are opened and set up on time for each visit.

Role and Responsibilities:

1. Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assist hirers with setting up facilities for lettings and school-related events, from setting up a badminton net to switching on floodlights.
2. Undertake light cleaning duties to ensure the school’s premises are left as found—such as sweeping and tidying chairs or storing equipment in the gym. This helps reduce workload for schools and teachers the next morning.
3. Ensure the security and safety of the school by unlocking gates and doors and making sure they are securely locked at the end of the shift.
4. Complete health and safety checks throughout the shift, report hazards or faulty equipment via our platform, and maintain high standards of safety and cleanliness.
5. Participate in full training, both in person and online, covering school site operations, safeguarding, manual handling, fire safety, and customer service.
6. Support the school, hirers, and Vivify team in other activities that may arise to enhance service quality and operational efficiency.

Who are we looking for?

• Individuals who operate with pride and passion, making a positive difference in our communities.
• Problem-solvers who find solutions no matter the challenge.
• Organized, proactive, flexible, and committed to providing excellent customer service.
• Interested in growth, learning, and development opportunities within Vivify.
• Excellent communicators who can professionally represent Vivify to schools and hirers.

What do we offer our employees?

• Staff uniform
• Employee of the Month voucher awards
• Access to our confidential 24-hour wellbeing programme, including free counselling
• Free staff parking
• Staff referral bonus and voucher schemes
• School referral bonuses
• Career development and training opportunities

Application Process:

1. Complete the short questionnaire and submit your CV.
2. We will contact you to arrange a telephone interview.
3. If successful, Vivify will request and pay for an Enhanced DBS check.
4. Confirmed start date and training will be arranged.

Safer Recruitment Policy: This role requires an Enhanced DBS check before your first shift.

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