Community Host

Deverell Smith Ltd; Cambridgeshire and Peterborough; On-site; GBP 27,000 - 33,000; Full time

Job summary

Deverell Smith Ltd in Cambridge is seeking a friendly Community Host to welcome residents and visitors, run the front desk with professionalism, and help shape a vibrant rental community. You will lead community initiatives, organize events, support leasing strategies to maintain high occupancy, manage social media, inspect communal areas, and handle resident queries with warmth.

This role requires 1–2 years in front-of-house or customer service, strong communication, and the ability to work

Qualifications

• Experience in front-of-house or customer-facing roles (1-2 years).
• Tech-savvy with MS Office and social media management.
• Flexible and adaptable; able to work varied shifts including weekends and evenings.

Responsibilities

• Welcome residents and visitors at the front desk.
• Organize and oversee community events.
• Support leasing strategies to maintain occupancy and resident satisfaction.
• Manage social media accounts for the community.
• Ensure communal areas are clean, safe, and inviting through regular inspections.
• Handle administrative tasks, resident queries, and tenancy documentation.
• Collaborate with the team to drive innovation and enhance resident experiences.

Skills

People skills

Hospitality

Community building

Front-of-house experience

Tools

MS Office

Social media management

Job description

Role: Community Host

Salary £30K

Location: Cambridge

Hours: Shift pattern, Monday to Saturday, 40 hours per week

Join a Groundbreaking Rental Revolution as a Community Host!

Step into an exciting opportunity to be part of the single-family rental community, redefining what it means to rent. They are creating vibrant, sustainable neighborhoods designed for living, working, and thriving - all with a focus on long-term community and well-being.

Your Role:

As the Community Host for their flagship development, you'll be the heartbeat of the community, delivering exceptional customer service, fostering connections, and creating unforgettable experiences. You'll lead community initiatives, manage day-to-day operations, and ensure residents feel truly at home.

What You'll Do:

• Welcome residents and visitors with warmth, managing the front desk with professionalism.
• Organize and oversee community events, bringing people together to build connections.
• Support leasing strategies, ensuring high occupancy and resident satisfaction.
• Manage social media accounts, showcasing the best of the community.
• Ensure communal areas are pristine, safe, and inviting through regular inspections.
• Handle administrative tasks, resident queries, and tenancy documentation.
• Collaborate with the team to drive innovation and enhance resident experiences.

Who You Are:

• A people-person with a passion for hospitality and community building.
• Organized, detail-oriented, and proactive with strong communication skills.
• Experienced in front-of-house or customer-facing roles (1-2 years).
• Tech-savvy, with proficiency in MS Office and social media management.
• Flexible and adaptable, ready to work varied shifts, including weekends and evenings.

Why Join Them?

Be part of a fast-growing, forward-thinking organization that values creativity, innovation, and making a difference. You'll help shape a community where renting isn't just a temporary option - it's a lifestyle.