Community Healthcare Assistant

Transformation Unit; Chedgrave; Remote; GBP 26,000 - 27,000; Full time

Job summary

East of England Community Health and Care NHS Trust is recruiting a Community Healthcare Assistant to join our Beauchamp House team in Chedgrave. You will visit patients at home across the surrounding villages, supporting diabetes care, wound care, and general nursing tasks within a friendly multidisciplinary team.

You will work seven days a week with flexible patterns, contribute to early discharge and reduced hospital admissions, and maintain accurate records.

Qualifications

• NVQ 2 in health and social care or equivalent.
• NVQ 3 in care.
• Experience of working in a healthcare setting and in people’s homes.

Responsibilities

• Deliver a range of interventions for patients with long-term conditions to promote independence.
• Work with the integrated team to facilitate early discharge from hospital.
• Collaborate with health care professionals and agencies to provide seamless care.
• Maintain patient records and input data in systems like SystmOne.

Education

NVQ 2 in health and social care or equivalent

NVQ 3 in care

Job description

Main area Community Healthcare Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (7 days per week.) Job ref 839-8369061-BM

Employer East of England Community Health and Care NHS Trust Employer type NHS Site Beauchamp House Community Nursing and Therapy Office Town Chedgrave Salary £25,760 - £27,476 Per annum Salary period Yearly Closing 01/11/2026 23:59 Interview date 12/11/2026

East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.

Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.

By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.

East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

Job overview

This is an opportunity to join our community nursing team based out of Beauchamp House in Chedgrave as a Community Healthcare Assistant.

The role will be to visit patients in their own homes, predominantly across the surrounding villages serviced by GP surgeries from Loddon and Poringland. You will be part of a larger team and therefore some cross cover to support other teams within South Norfolk will occur based upon clinical need. You will visit to address a variety of care needs, for example,diabetes care / insulin administration, wound care, venepuncture and catheter care.

Our service works 7 days a week. You will be able to demonstrate flexibility as well a sound clinical basis and understanding of community working.

We would welcome prospective applicants to contact us for further information as well as meeting the team.

Interviews will be held face to face on Thursday 12th November 2026

Main duties of the job

• To contribute to the delivery of a variety of interventions for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
• To work within the integrated team to facilitate early discharge from hospital
• To work within the integrated team to prevent unnecessary admission to hospital
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Working for our organisation

The South Norfolk Health Improvement Partnership Team (SNHIP) comprises of three teams based at Beauchamp, Long Stratton and Diss. The nursing teams consist of Nurses, Nursing Associates, Assistant Practitioners and Healthcare Assistants. The Therapy team are based with the Nursing team and work very closely. They consist of Physiotherapists, Occupational Therapists and Assistant Practitioners.

Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Detailed job description and main responsibilities

Clinical

The post holder will:

• Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan.
• Plan and prioritise own visits to delegated patients, and ensure these are documented in personal work diary.
• Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis
• Make basic judgements on patients’ response to prescribed treatment/care plans, and report findings to a qualified practitioner.
• Liaise with other health care professionals as required.
• Overcome barriers to understanding, e.g. patients’ with hearing or cognitive impairment.
• Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers, and passive exercises.
• Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
• Work with qualified practitioners with group work/clinics as required.
• Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.
• Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping tasks.
• Share responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.
• Undertake health promotion/education as required, e.g. smoking cessation, falls etc.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
• Demonstrate basic IT and standard keyboard skills.

Professional

The post holder will:

1. To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.

2. To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.

3. To demonstrate an awareness of clinical governance and risk management and apply to work situations.

4. To provide peer support to other carers.

5. To develop competencies to enhance practice and ability to meet needs of patients and the service.

Communication

1. To establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building.

2. To demonstrate an ability to communicate with patients/carers with complex needs, using clear and effective verbal/non-verbal communication.

3. To gather and collate information to enable co-ordinator to plan interventions/liaison with others.

4. To provide direct feedback to professionals as appropriate, and in a clear and concise way.

5. To contribute to accurate and timely patient records, including data collection.

6. To communicate and share information with DN’s, GP’s and SW’s as necessary.

7. Be able to communicate effectively with patients/relatives with communication difficulties i.e. deafness, blindness, learning difficulties.

8. To provide feedback to co-ordinator in a clear and concise way

Organisational

The post holder will:

1. Undertake mandatory training as required.

2. Participate in a Personal Development Review process.

3. Undertake Personal Development Plans for other staff members.

4. Take part in clinical supervision as per Trust Policy.

5. Follow Trust policies, and local procedures.

6. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.

7. Contribute to clinical audit as required.

8. Complete the staff survey as required.

9. Complete risk assessments and incident forms as required

Person specification

Personal and People Development

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development
• Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone

Other

• Be able to kneel, bend & stoop, and work in cramped environments
• Able to manoeuvre patients using handling aids
• Able to manoeuvre limbs of around 5-6kg
• Must have a full UK driving license and have access to a vehicle
• Able to communicate effectively in written and verbal English Language

Communication

• Tact and Diplomacy
• Empathy and Sensitive
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

Skills, Abilities and Knowledge

• Knowledge of additional specialist areas through in-house training & short courses
• Highly motivated
• Knowledge of multi-disciplinary team roles
• Experience of working in a community setting

Experience

• Experience of working with the general public
• Experience of working within a Healthcare setting
• Evidence of on-going learning
• Experience of working in people’s homes
• Experience of working with people at the End of life

Qualifications

• NVQ 2 in health and social care or equivalent
• NVQ 3 in care

Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

If you need this application in an offline format, please let us know.

Immigration Status– East of England Community Health and Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Redeployment- Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register.

DBS- this post may be subject to a Disclosure and Barring Service (DBS) check.

Closing and Interview Dates-This vacancy may close early if sufficient applicants are received.

Data Protection-A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

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Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.

In submitting an application, you authorise East of England Community Health and Care NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed.

ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.