Community Fundraising Coordinator - 6 Month Fixed-Term Contract

TN United Kingdom; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Community Fundraising Coordinator to serve as the first point of contact for community fundraisers. This role offers a friendly and inclusive hybrid working environment, where you will manage supporter interactions and help them raise funds for a vital cause. Your organizational and communication skills will be key in ensuring a positive experience for fundraisers. With generous annual leave, healthcare plans, and a supportive culture, this position is perfect for someone enthusiastic about making a difference in the community.

Benefits

Generous annual leave starting at 25 days

Cash Healthcare Plan covering health expenses up to £1,600

Early finish on Fridays

Gym membership discounts

Employee assistance programme

Season ticket loan after probation

Active social scene including sports and gardening activities

Generous pension and life assurance

Cycle to work scheme

Qualifications

• Experience in delivering excellent customer service, preferably in a charity or related sector.
• Strong organizational skills to manage deadlines and workload.

Responsibilities

• Engage with community fundraisers, ensuring they receive excellent support.
• Provide administrative support to the team and foster professional relationships.

Skills

Customer Service

Organizational Skills

Communication Skills

Job description

Job Description

Job Introduction

This vacancy will use a rolling interview process, so your application will be reviewed as they come in, and you'll be invited to interview accordingly. The job advert may close sooner than the listed date.

As a Community Fundraising Coordinator, you will be the first point of contact for community fundraisers for Diabetes UK. Your responsibilities include managing supporters, ensuring they have a positive experience, and helping them raise funds for the charity. You will collaborate closely with the wider Community Fundraising team, providing professional and timely support.

We offer a friendly, inclusive, and flexible hybrid working environment, allowing you to balance work between home and office based on role needs.

Please note: All job offers are subject to providing acceptable proof of your eligibility to work in the UK. Useful resources include:

• List of accepted documents and employer checks
• Guidance on proving your right to work

Role Responsibilities

Engage with community fundraisers, from organizing a bake sale to skydiving events, ensuring they receive excellent support and become lifelong supporters. Provide administrative support to the team and foster professional relationships to enhance team effectiveness.

The Ideal Candidate

Experience in delivering excellent customer service, preferably in a charity or related sector. Strong organizational skills to manage deadlines and workload, and excellent communication skills. No prior fundraising experience is required; transferable skills and enthusiasm to learn are valued.

Package Details

We offer:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time roles)
• A Cash Healthcare Plan covering health expenses up to £1,600
• Early finish on Fridays and flexible working arrangements
• 2 Days TOIL for fixed shift roles (pro-rata for part-time)
• Gym membership discounts
• Employee assistance programme
• Season ticket loan after probation
• Active social scene including sports and gardening activities
• Generous pension, life assurance, and income protection insurance
• Cycle to work scheme (eligible for permanent or longer than 12 months contracts)

*Some benefits are available after passing probation and depend on contract length.