Community Fundraising and Volunteer Manager - Head Office

Combat Stress Trading Ltd; Greater London; Hybrid; GBP 47,000 - 55,000; Full time

Job summary

Join a leading mental health charity as the Community Fundraising and Volunteer Manager, playing a vital role in shaping fundraising strategies and enhancing volunteer support. This permanent, full-time position will allow you to lead initiatives that directly impact veterans' mental health, working within a supportive team environment in hybrid working conditions.

Benefits

27 days annual leave, increasing to 30 days after 5 years

Stakeholder pension scheme with up to 11% contribution

Cycle to work scheme

Access to Employee Assistance Programme

Qualifications

• Experience in managing fundraising activities and volunteer engagement.
• Strong communication and interpersonal skills.
• Ability to motivate and lead a team.

Responsibilities

• Develop and deliver a community fundraising strategy.
• Manage the national volunteer programme and ensure volunteer support.
• Lead community-led campaigns and enhance supporter engagement.

Skills

Leadership

Fundraising

Volunteer Management

Community Engagement

Job description

Community Fundraising and Volunteer Manager - Head Office

Based at our Head Office in Leatherhead, Surrey

Status: Permanent

Salary: Band 7, £47,320 - £54,150, per annum, dependent on experience, plus 5% Fringe Allowance

Hours: Full-time, 37.5 hoursper week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

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About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide servicesin-person, and viaphoneandonline.

About the role:

Join Combat Stress as our new Community Fundraising and Volunteer Manager and play a pivotal role in shaping the future of our fundraising and volunteer engagement across the UK.

This is an exciting opportunity to join our team. In this newly created role, you will be a key member of the Fundraising team, responsible for developing and delivering a dynamic community fundraising and volunteering strategy.

You'll lead the expansion of our community fundraising activity - growing existing products and launching new initiatives to drive income and engagement. You'll also manage our national volunteer programme, recruiting, training and supporting volunteers to ensure they are empowered, valued and aligned with our mission.

As a manager, you will lead community and volunteer-led campaigns, working closely with supporters to maximise fundraising opportunities and deepen engagement. With a focus on excellent stewardship and supporter experience, you will play a crucial role in increasing participation and retention.

You'll also inspire and manage a small team, providing direction, motivation and support to help them achieve their goals.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays

• Stakeholder pension scheme - contributions matched up to 11% of salary

• Cycle to work scheme

• Access to the Employee Assistance Programme

If you have been informed about the role by a current employee, please state this and the employees name in your covering letter.

PLEASE NOTE NEW APPOINTMENTS WILL NORMALLY BE MADE ON THE FIRST INCREMENTAL POINT OF THE ADVERTISED BAND WITHIN THE SALARY SCALE.

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Closing date: Tuesday 3 June 2025

Interview date: W/C 9 June 2025

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants

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Recruitment Privacy Notice

Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us [e-mail] .

All of the information you provide during the process will only be used for the purpose of progressing your application, or tofulfilllegal or statutory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.

We do not collect more information than we need tofulfillour recruitment process and will not retain it for longer than is necessary.

Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.