Community & Front-of-House Assistant

Patch; Bournemouth; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Community & Front-of-House Assistant to enhance member engagement in a vibrant workspace. This part-time role involves welcoming guests, supporting events, and fostering community connections. The ideal candidate will possess excellent communication skills and a passion for customer service. Join a forward-thinking organization committed to local engagement and professional growth, where your contributions will make a real difference in the community. If you're ready to embrace a dynamic work environment and promote local culture, this opportunity is perfect for you.

Benefits

Personal wellness budget

Paid holiday pro-rated for hours worked

Birthday as an extra free holiday

Comprehensive support for personal growth

Qualifications

• 1+ years in customer service or hospitality.
• Exceptional communication and community-focused skills.

Responsibilities

• Perform reception duties and welcome guests.
• Support events by serving refreshments and assisting with setup.

Skills

Customer Service

Community Engagement

Communication

Problem Solving

Education

High School Diploma

Job description

Patch Bournemouth, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Community & Front-of-House Assistant role at Patch

Patch Bournemouth, England, United Kingdom

3 weeks ago Be among the first 25 applicants

Join to apply for the Community & Front-of-House Assistant role at Patch

Get AI-powered advice on this job and more exclusive features.

Part Time, 8 hour+ Per Week - On-Site - Mon- Fri - shifts between 8:30 am-5:30 pm with Occasional Evenings & Weekends.

Hospitality - Front of House - Community Engagement - Member Experience

Our Vision

At Patch, we believe the future is local. That’s why we’re building a nationwide network of neighbourhood workspaces designed to become new local centres for work, culture, and community. We craft beautifully designed spaces on local high streets and in town centres to support people to ‘Work Near Home’, achieve a better work-life balance, and build thriving careers and businesses in their communities. Patch also serves as a venue for cultural and community gatherings. We build relationships with our members, local groups, and cultural organisations to support and host a programme of publicly accessible workshops, talks and events.

In Nov 2024, we opened in Bournemouth, making our home in the iconic Bobby’s building. Our vision is to create a new hub for the South Coast’s entrepreneurs, creatives, and community builders. Inside Patch, you’ll find a range of meeting and event spaces (including a podcast studio and wellness studio), as well as a suite of workspaces, from coworking studios to private offices.

Patch is proud to be an accredited B-Corp. This represents an ongoing commitment to demonstrating that businesses can lead positive social and environmental change and be a force for good in our communities.

We are seeking a Part-Time Front-of-House Assistant to join Patch Bournemouth to establish it as a leading center for member engagement and professional enrichment. In collaboration with the Site Director, the site team, and the Central Support Team, your role will be essential in creating a welcoming, productive, and connected environment that upholds Patch’s core values and supports the 'Work Near Home' philosophy.

You will play a key role at our Bournemouth venue, actively enhancing member interactions to build a strong sense of community and connectivity. This position is ideal for individuals with a can-do approach who have a deep commitment to customer service, community building, and enriching the professional lives of our members.

Responsibilities

• Front Desk: Perform reception duties, welcome guests, respond to member inquiries, and assist with member onboarding.
• Front of House Tasks: Maintain cleanliness by cleaning coffee machines, unloading dishwashers, and conducting general tidying.
• Event Support: Provide support during events by serving refreshments, such as coffee for daytime events and beverages at the bar for evening events. Assist the Community and Event Executive with event setup, breakdown, and any additional requirements to ensure smooth event operations.
• Experience Management: Collaborate with the Community and Member Executive to enhance member experience from onboarding through daily engagement, ensuring consistently high-quality interactions.
• Operational Support: Work alongside the Site Team to support in delivering seamless operations within the workspace.

About You

• Exceptional Communicator: Skilled at building and sustaining strong relationships.
• Community-Focused: Dedicated to nurturing an engaging and supportive environment.
• Proactive Problem-Solver: Skilled at identifying and resolving issues swiftly to enhance member satisfaction.
• People-oriented: Naturally approachable, positively influencing team dynamics and member interactions.
• Local Advocate: Passionate about promoting and enhancing the local Bournemouth community.

Experience

• 1+ years in customer service, hospitality, and/or community management.

Our Values

Near

• Promote the local area around your venue and celebrate its potential
• Promote and celebrate the unique culture and potential of Bournemouth.

Balanced

• Work and personal needs should be in concert, not in competition.
• Prioritise the personal--mental health, family and physical wellbeing.
• Harmonise work and personal life for our team and members.

Built to last

• We leave a place better than how we found it.
• We choose the right thing over the fast thing.
• Commit to social and environmental responsibility, reflecting our B-Corp status.

Your learning and development is a company priority. There is no limit to how far you can take your journey within Patch or how far we will support you in your future career.

We offer an expanding range of benefits, including:

• Personal wellness budget
• Comprehensive support for personal and professional growth.
• Paid holiday pro-rated for hours worked (Inclusive of bank holidays)
• Your birthday as an extra free holiday

Next Steps:

To apply, please send your CV to [e-mail] and click the Apply Now Button.

Successful applicants will be contacted to move on to the next stage of the interview process, where further details will be provided about the subsequent steps.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

Referrals increase your chances of interviewing at Patch by 2x

Sign in to set job alerts for “Community Specialist” roles.

Poole, England, United Kingdom 2 weeks ago

Wool, England, United Kingdom 3 weeks ago

Wareham, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 1 week ago

Southampton: Care Coordinator Assistant

Southampton, England, United Kingdom 2 months ago

Join Our Team: Make a Difference in Domestic Abuse and Modern Day Slavery Services! Thursday May 1st: 12.30pm-2.30pm & 6pm-8pm

Bournemouth, England, United Kingdom 1 week ago

Poole, England, United Kingdom 1 month ago

Southampton, England, United Kingdom 4 days ago

Bournemouth, England, United Kingdom 1 day ago

General Tutor at Skills and Learning - Adult Community Education (ACE)

Dorset, England, United Kingdom 1 month ago

Ringwood, England, United Kingdom 1 week ago

Romsey, England, United Kingdom 6 hours ago

Southampton, England, United Kingdom 2 days ago

Bournemouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 weeks ago

Support Time Recovery Worker – Mental Health Treatment Requirements

Bournemouth, England, United Kingdom 4 days ago

Community and Veteran Engagement Manager

Salisbury, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 4 days ago

Romsey, England, United Kingdom 2 weeks ago

Southampton, England, United Kingdom 2 weeks ago

Poole, England, United Kingdom 3 weeks ago

Southampton, England, United Kingdom 5 days ago

Ringwood, England, United Kingdom 3 days ago

Bournemouth, England, United Kingdom 1 week ago

Salisbury, England, United Kingdom 3 weeks ago

Poole, England, United Kingdom 4 days ago

Romsey, England, United Kingdom 3 weeks ago

Southampton, England, United Kingdom 3 weeks ago

Receptionist (Part-Time, 20 hours, Mon - Thurs)

Southampton, England, United Kingdom 3 days ago

Southampton, England, United Kingdom 3 months ago

Southampton, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.