Community Falls Support Worker

East of England Community Health & Care NHS Trust; Luton, Cambridgeshire and Peterborough; On-site; GBP 17,000 - 22,000; Part time

Job summary

East of England Community Health & Care NHS Trust is seeking staff to join the Falls Team in Luton to rapidly intervene after a fall or for those at risk. You will perform comprehensive falls assessments and identify needed equipment, care, or support to keep patients safely at home.

You will support falls strength and balance classes across Luton, including face-to-face and remote sessions, and will travel between venues and patients' homes as required.

Qualifications

• Experience in community falls prevention or related role.
• Full UK driving licence and access to a car for home visits.
• Ability to work in a multidisciplinary team and travel locally.

Responsibilities

• To work within the Falls Team to provide rapid intervention for people who have fallen or at risk of falling.
• To complete a comprehensive falls assessment and identify equipment, care or support needed to enable the patient to remain at home safely.
• To assist the therapy team in the day-to-day running of community based falls strength and balance group programmes.
• To travel locally between community group venues, clinics and patients' homes to deliver services.
• To make referrals and onward referrals as appropriate.
• To maintain and update patient records in an electronic system and liaise with the Falls Coordinator.

Skills

Falls assessment

Home visits

Group exercise delivery

Telephone triage

Car driver with full UK licence

Education

Relevant healthcare experience (desirable)

Tools

Electronic patient records system

Job description

Company: East of England Community Health & Care NHS Trust

A Vacancy at East of England Community Health and Care NHS Trust (Cambridgeshire).

Are you interested to work with a reputable NHS Trust as a part time?

Do you have experience in working in the community in supporting patients that have fallen and at risk of falls?

Do you have experience in providing group exercises, mobility and equipment transfers, visiting patients in their own homes and doing telephone triage?

Do you have a full UK drivers licence and a car to use to visit patients in their own homes?

This is an opportunity to work with a well organised team that support patients here in Luton!

Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.

If we receive a high volume of applications we reserve the right to close this vacancy at any point after the 17th November.

To work within the Falls Team to provide a rapid intervention service for people who have had a fall or are at risk of falling.

To complete a comprehensive falls assessment and identify any equipment, care or support required to enable the patient to remain at home safely and avoid unnecessary hospital admission.

To assist the therapy team in the day-to-day running of community based falls strength and balance group programmes.

To support the delivery of falls strength and balance classes across Luton, therefore there will be a requirement to travel locally between community group venues, clinics and patients own homes.

To also make recommendations and onward referrals as appropriate.

To work closely with Luton integrated community services, the ambulance service and other health, social care and voluntary organisations in Luton to reduce falls.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.

To visit patients in their own home or place of residence.

To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.

To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.

To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.

To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patient’s condition and adapt the assessment and recommendations as necessary.

To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users’ dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care.

To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.

Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.

To make referrals to other services where this will reduce the risk of further falls and promote patients’ independence.

To follow up patients to ensure that equipment has been delivered and care is in place.

To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.

To undertake related administrative duties – completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehabilitation team, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with EEC

To be responsible for planning and prioritising own workload.

To work autonomously according to service protocols, procedures and pathways.

To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area.

The post holder may be required to organise and run group activities.

To support team Lead in completing Audits

To support team in promotion activities within Luton through other service partners.

(Please see JD and PS for detailed responsibilities).

This advert closes on Monday 23 Nov 2026

East of England Community Health & Care NHS Trust

East of England Community Health & Care NHS Trust