Community Falls Support Worker
East of England Community Health and Care NHS Trust (Cambridge)
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Job summary
East of England Community Health and Care NHS Trust (Cambridge) is seeking a Community Falls Support Worker on a part-time basis to support people who have fallen or are at risk of falling, with home visits in Luton and group activities across communities.
You will conduct falls assessments, identify equipment and support, and help deliver falls strength and balance classes. Travel between venues is expected; a UK driving license and car are essential.
Qualifications
- NVQ level 3 or Degree or equivalent, e.g. BSc,MSc or Diploma entry level qualification into the Physiotherapy profession.
- Relevant Training related in Falls Prevention in past 2 years
- Experience of working in the community setting/Home visits
- Experience in working with wider MDT
- Experience in ordering equipments via medequip
- Experience in facilitating exercise groups
- Experience in SystmOne or other similar electronic patient records
- Car owner and UK licence driver
- Evidence of IT Skills, MS Word, Powerpoint and Excel
- Teaching/Coaching skills
Responsibilities
- To respond quickly to referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.
- To visit patients in their own home or place of residence.
- To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.
- To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.
- To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.
- To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patients condition and adapt the assessment and recommendations as necessary.
- To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care.
- To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.
- Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.
- To make referrals to other services where this will reduce the risk of further falls and promote patients independence.
- To follow up patients to ensure that equipment has been delivered and care is in place.
- To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.
- To undertake related administrative duties completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehabilitation team, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with EEC
- To be responsible for planning and prioritising own workload.
- To work autonomously according to service protocols, procedures and pathways.
- To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area.
- The post holder may be required to organise and run group activities.
- To support team Lead in completing Audits
- To support team in promotion activities within Luton through other service partners.
- (Please see JD and PS for detailed responsibilities).
- Education and relevant training and community experience items above are included.
Skills
Education
Tools
Job description
East of England Community Health and Care NHS Trust (Cambridge)
The closing date is 23 November 2026
Are you interested to work with a reputable NHS Trust as a part time?
Do you have experience in working in the community in supporting patients that have fallen and at risk of falls?
Do you have experience in providing group exercises, mobility and equipment transfers, visiting patients in their own homes and doing telephone triage?
Do you have a full UK drivers licence and a car to use to visit patients in their own homes?
This is an opportunity to work with a well organised team that support patients here in Luton!
Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.
If we receive a high volume of applications we reserve the right to close this vacancy at any point after the 17th November.
To work within the Falls Team to provide a rapid intervention service for people who have had a fall or are at risk of falling.
To complete a comprehensive falls assessment and identify any equipment, care or support required to enable the patient to remain at home safely and avoid unnecessary hospital admission.
To assist the therapy team in the day-to-day running of community based falls strength and balance group programmes.
To support the delivery of falls strength and balance classes across Luton, therefore there will be a requirement to travel locally between community group venues, clinics and patients own homes.
To also make recommendations and onward referrals as appropriate.
To work closely with Luton integrated community services, the ambulance service and other health, social care and voluntary organisations in Luton to reduce falls.
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.
To visit patients in their own home or place of residence.
To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.
To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.
To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.
To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patients condition and adapt the assessment and recommendations as necessary.
To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care.
To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.
Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.
To make referrals to other services where this will reduce the risk of further falls and promote patients independence.
To follow up patients to ensure that equipment has been delivered and care is in place.
To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.
To undertake related administrative duties completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehabilitation team, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with EEC
To be responsible for planning and prioritising own workload.
To work autonomously according to service protocols, procedures and pathways.
To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area.
The post holder may be required to organise and run group activities.
To support team Lead in completing Audits
To support team in promotion activities within Luton through other service partners.
(Please see JD and PS for detailed responsibilities).
- NVQ level 3 or Degree or equivalent, e.g. BSc,MSc or Diploma entry level qualification into the Physiotherapy profession.
- Relevant Training related in Falls Prevention in past 2 years
- Experience of working in the community setting/Home visits
- Experience in working with wider MDT
- Experience in ordering equipments via medequip
- Experience in facilitating exercise groups
- Experience in SystmOne or other similar electronic patient records
- Car owner and UK licence driver
- Evidence of IT Skills, MS Word, Powerpoint and Excel
- Teaching/Coaching skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
East of England Community Health and Care NHS Trust (Cambridge)
£28,392 to £31,157 a yearper annum, pro-rata
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