Community & Events Lead / Senior Executive

Partful; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Partful seeks a highly organised Community & Events Lead / Senior Executive to enhance our brand presence through excellent event management and community engagement. The role involves end-to-end execution of events while managing social media initiatives, creating memorable experiences that align with our innovative values and customer obsession.

Qualifications

• 2-4 years' experience in a marketing events or community engagement role, ideally in a B2B or tech environment.
• Proven experience managing logistics and delivery of trade shows and conferences.
• Experience managing social media channels and creating engaging organic content.

Responsibilities

• Manage the entire execution of trade shows, expos, and Partful-owned events.
• Coordinate the production of branded assets and event logistics.
• Track and report on event ROI and social media performance.

Skills

Project Management

Event Logistics

Social Media Management

Community Engagement

Communication

Education

Experience in marketing events or community engagement

Job description

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Partful is on a mission to revolutionise the aftersales experience for manufacturers. Our interactive 3D parts catalogues and work instructions are transforming how OEMs deliver support-improving customer experience, reducing support costs, and increasing aftersales revenue. With significant growth, global customers, and strong investor backing, we're building a high-performing marketing team to match our ambitions.

We're looking for a highly organised and proactive Community & Events Lead / Senior Executive to take ownership of our in-person event logistics and organic community engagement. This is a hybrid role focused on creating exceptional event experiences while growing and managing our online brand presence.

You'll be responsible for managing the end-to-end execution of trade shows, expos, conferences, and Partful-owned events, ensuring every detail is handled-from booth logistics to branded merch. You'll also manage our organic social media channels (LinkedIn) and community-building initiatives, helping bring the Partful brand to life online and in real life.

Key Responsibilities:

• Own planning and execution of Partful's presence at industry events, including expos, trade shows, and conferences
• Manage all event logistics: stand design and layout, supplier coordination, shipping, travel, power, internet, and venue communications
• Coordinate the production of branded handouts, merch, signage, and digital assets to ensure consistency and quality
• Collaborate with the sales team on event strategy, lead capture, speaking opportunities, and post-event follow-up
• Organise and deliver Partful-owned events such as customer roundtables, breakfasts, talks, or networking sessions
• Manage day-to-day operations of Partful's and key thought leader's organic social media channels (e.g. LinkedIn, Instagram), including content planning, posting, and response engagement
• Work closely with designers and content creators to produce high-quality, on-brand creative assets for events and social channels
• Track, measure, and report on event ROI and social media performance, providing insights and recommendations for improvement
• Stay up to date with industry trends, competitor activity, and best practices in event marketing and community engagement

About You:

• 2-4 years' experience in a marketing events, or community engagement role - ideally in a B2B or tech environment
• Proven experience managing logistics and delivery of trade shows, conferences, or branded events
• Highly organised and detail-oriented with strong project management and time management skills
• Confident communicator who can work cross-functionally with sales, content, and design teams
• Experience managing social media channels and creating engaging organic content
• Creative, proactive, and resourceful-someone who gets things done and brings fresh ideas to the table
• Passion for creating memorable brand experiences and building strong customer connections

This is a hybrid role and based in Manchester at least two days a week.

At Partful, we believe that great ideas can change the world, and we're dedicated to turning those ideas into reality. When you join us, you'll become part of a team that embodies our core values:

• Own it: We are a tight-knit and fast-paced team that values your autonomy and contribution.
• Strive: We are action-biased, which means ideas are great, but execution is even better. We're results-driven, and if you are too, we're already a great match.
• Stay Sharp: We love solutions and actions, but we always remember to stay curious and critical of our actions. Asking the right questions before jumping to solutionisation helps us stay laser-focused, efficient, and aligned with our mission and vision despite the temptation of a huge world of possibilities out there.
• Transparency: We value honesty and transparency from the top down. Everyone's voice is encouraged and heard.
• Diversity: We are a diverse bunch, and we love how differences give us peripheral vision and creativity.
• Supportive: We are supportive and solution-driven, helping each other become better.
• Customer Obsessed: We're obsessed with our customers and their needs.
• Impact: We act with impact in mind, whether it's social or environmental.

If you're driven by a passion for innovation and a desire to make a meaningful impact, we invite you to join our dynamic team. Your skills and dedication will be valued, and your contributions will be instrumental in driving our mission forward. Let's bring the world's parts together!