Community Engagement Practitioner

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Hestia as a Community Engagement Practitioner in London, where you'll support individuals with mental health challenges. This role is part of a dynamic multidisciplinary team dedicated to empowering service users through trauma-informed care, outreach, and collaborative planning for recovery.

Qualifications

• Experience in roles such as Support Worker or Mental Health Worker desirable.
• Knowledge of Mental Health Act and treatment outcomes.
• Ability to assess clinical situations quickly.

Responsibilities

• Providing high-quality support as a Key person to adults with mental health difficulties.
• Collaborative work with CMHT professionals to produce recovery plans.
• Conduct outreach work and connect clients to local resources.

Skills

Understanding of mental health issues

Autonomous working

Excellent communication skills

Ability to work under pressure

Tools

MS Office

Electronic Case Management System

Job description

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Community Engagement Practitioner, london (enfield)

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Client:

Hestia Housing Support

Location:

london (enfield), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

We are Hestia. We make a difference.At Hestia, we are guided by ourcore values and are dedicatedto fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health& Complex Needs care, and Criminal Justice. Ourmission is to empower individualsto rebuild their lives and achieve independence.The service youwill work in:Hestia's Mental HealthIntegrated Voluntaryand CommunitySector(VCS) Team workwithin the NHS' Community Mental Health Team(CMHT). We help people to connect withwhat is meaningful to them and provide therapeutic, trauma-informed support. We workclosely withthe communityto improve access to mental healthservices, develop local resources, and address health inequalities.A day in the role looks like...As a CommunityEngagement Practitioneryou willplay a crucial role in providing Service Users (SU) with non-clinicalsupportas a part of a multidisciplinary team(MDT). Your contributions willdirectly influence the mental health recoveryand improvement of quality of life of SU's, guiding them towards a path ofempowermentand independence.One day will never look the same and some of the things you can expect to be responsible for are:

• Providing high quality support as a Keyperson to adult SU's withmoderate to severe mental health difficulties within the CMHT
• Working collaborativelyalongside other CMHT's professionalsand SU's to produce a recoveryplan and leadon co-produced formulationof community/social needs
• Assessment and managementof client care needs through Dialog +, crisis plans, and monitoring of SU's progress and reports in carereviews withthe MDT team
• Outreach workwithinthe local community, networking withgrassroots and statutoryservices and connectingclients to local resources
• SupportingSU's in discharge planning from CMHT and building sustainablenetworks in the community
• Facilitateand co-deliver psychoeducationand other wellbeing activities/peer groups where possible

This role is Monday to Friday, 9-5pm.

Why Hestia?

Joining Hestiameans more than just a job; it's an opportunityto be part of something bigger. We offer a supportive, inclusiveand resolution driven work environmentwhere your contributionsare recognised and valued. As a member of our team, you willhave the chance to grow both personallyand professionallywhile making a lasting impact on the lives of those we serve.We are looking for candidates who bring a combinationof passion, expertise, and dedicationto the table. To excel in this role, you should possess:

Essential:

• Understanding of the issues and concerns of mental health service users
• Understandingand practical knowledge of recovery, and coproduction
• Experience of working autonomously, and in a teamor a group environment
• Experience of liaising withother agencies and partners
• Awareness of treatment outcomes, recoverytools, careplanning, assessment of risk
• Awareness and understandingof the functions of MDT
• Knowledge and understandingof the Mental HealthAct 1983 amended 2007
• Previous experience in similar roles such as SupportWorker, Mental HealthWorker or Keyworker would be an advantage.
• Excellent written and verbal communication skills
• Group facilitation skills
• Ability to assess clinical situations quickly and use initiative
• Able to work on own initiative and as part of a team
• Ability to remain calm in emergent situations and respond in a professional manner
• Ability to maintain boundaries and form a positive therapeutic relationship with service users and carers
• Good IT skills (MS Office, Electronic Case Management System experience)
• Ability to manage stress and work under pressure
• Ability to work to ensure effective communication both within and outside the services Ability to adapt to changing environments, needs and demands
• Act as a positive role model, dynamic, motivated caring and supportive
• Ability to work closely and form good working relationships with a wide range of people

Desirable:

• Experience of training, teaching, coaching/mentoring others
• Appreciation of the community resources within the geographical location of the post and key partners
• Lived experience of mental health problems and experience of using secondary care services and Psychiatric hospital admission
• Report writing skills
• Presentation skills
• Able to speak and understand more than one language

Our commitmentto Equality, Diversity, and InclusionOurservices users come from all walks of life and so do we. We hire great people from a wide varietyof backgrounds because it makes us stronger. We are committedto creating and maintaining a diverse and inclusiveworkforce and value the skills, abilities, talent and experiences, different people and communitiesbring to our organisation.We are a disability confidentemployerHestiais proud to be a disability confidentemployer, dedicatedto the employment and career developmentof individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilitieswho meet the minimum criteriafor the role they have applied for. We also provide reasonableadjustments during the selection and interview process, and throughout your employment withus.SafeguardingStatementHestiais committedto safeguardingand promoting the welfare of adults, children and young people who are potentiallyat risk, and we therefore expect all staff and volunteersto do the same. We require all staff to undertake internal and external safeguardingtraining throughout their employment with Hestia.We reserve the right to close this job advert early should we receive a high volume of applicationsor if the position is filled before the closing date. We encourage interestedcandidates to apply as soon as possible to ensure their applicationis considered.