Community Engagement Officer: The Nook from SAMH (REC1756) - 430417

Scottish Action for Mental Health; Scotland; On-site; GBP 28,000 - 33,000; Full time

Job summary

Scottish Action for Mental Health is looking for a Community Engagement Officer to connect The Nook with the local community. This role focuses on building relationships, managing volunteers, and leading outreach activities for mental health support in a non-clinical environment. The position offers a competitive salary, comprehensive training, and opportunities for professional development in a supportive work culture.

Benefits

Generous annual leave

Competitive occupational sick pay scheme

2 paid wellbeing days each year

Workplace Pension Scheme

Life assurance 1.5 times salary

Access to free counselling sessions

Qualifications

• Experience supporting people with mental health challenges.
• Strong background in community engagement.
• Experience recruiting and managing volunteers.
• Knowledge of mental health policies.

Responsibilities

• Build and maintain relationships with local organisations and community groups.
• Lead outreach activities and manage volunteers.
• Ensure The Nook is visible and accessible to local needs.
• Deliver training and workshops in community settings.

Skills

Strong interpersonal and communication skills

Experience supporting people with mental health challenges

Strong background in community engagement

Experience recruiting, managing and retaining volunteers

Skilled in delivering therapeutic approaches or psychological interventions

Knowledge of mental health, suicide prevention, and wellbeing

Excellent digital literacy

Education

Professional Development Award in Leadership or Volunteering Management (or equivalent)

Job description

Founded in 1923, we've been working to improve Scotland's mental health for more than 100 years. From national services, like our confidential Infoline and online wellbeing support Time for You, to our 70 services based in communities across Scotland, we work every day to support better mental health and wellbeing.

We are a service provider and a campaigner. We're proud of this.

We listen to what matters locally, and we campaign nationally - for the changes, big and small, that can make all the difference in life. Because now, more than ever, we need to make change happen. We take action for Scotland's mental health.

Post: Community Engagement Officer: The Nook from SAMH

Ref: REC1756

Location: Brunswick House, Glasgow

Hours: 37.5 per week (including evenings and weekends)

Salary: £28,575- £32,382 (Salary Points 25-29)

Contract: Permanent

About the Role

It is an exciting time to be joining SAMH as we launched our new four-year plan Taking Action, Creating Change'. Our new plan, prioritising the needs of people, places and communities, reflects the urgent need for progress, as we know that mental health challenges are at an all-time high in Scotland.

For that reason, we launched our first ever major appeal. We are aiming to raise £10 million over the next three years to transform access to mental health support within communities across Scotland, putting our belief into action, that everyone with a mental health problem should be able to ask once and get help fast . This ambitious and bold solution will see SAMH opening a network of walk-in mental health hubs and outreach programmes across Scotland. The Nook from SAMH - Your Place for Mental Health Support. The Nook

The Nook will deliver mental health and wellbeing support that offer choice and flexibility in a safe, stigma-free and non-clinical environment. By eliminating barriers and championing self-referral, we will offer immediate access to tailored support, seven days a week, through our skilled and compassionate workforce. We will meet the diverse needs of people locally, whether reaching out for help for the first time or managing ongoing mental health problems.

What we are looking for

As the Community Engagement Officer, you'll be the bridge between The Nook and the wider community. We are looking for a confident relationship builder who is comfortable working autonomously across the city. You will lead outreach activities, volunteer management and partnership development to ensure The Nook is visible, accessible, and responsive to local needs. This is a dynamic, people-focused role ideal for someone passionate about community development and mental health advocacy.

Here's some examples of the type of work you'll be doing

Build and maintain strong relationships with local organisations, stakeholders, and community groups.

Recruit, train, and support volunteers to deliver events, workshops, and daily services.

Represent The Nook at community events, forums, and outreach activities.

Deliver bespoke training and workshops in community settings.

Maintain up-to-date knowledge of local resources and signpost individuals appropriately.

Support visitors to The Nook and respond to public enquiries.

Ensure accurate reporting, safeguarding, and compliance with SAMH standards.

We need you to have these skills and experience

Experience supporting people with mental health challenges.

Strong background in community engagement.

Experience recruiting, managing and retaining volunteers at volume.

Skilled in delivering therapeutic approaches or psychological interventions.

Strong interpersonal and communication skills.

Knowledge of mental health, suicide prevention, and wellbeing.

Ability to work and respond effectively in a dynamic, team environment.

Excellent digital literacy (Microsoft 365, smart devices, internal systems).

It would be great if you had any of these, but not essential for you to apply

A Professional Development Award in Leadership or Volunteering Management (or equivalent).

Experience in data reporting, monitoring, and evaluation.

Knowledge of national mental health policy and strategy.

Relevant for you to know before applying.

Shift patterns will be in rotation that will include evenings and weekends.

You will be based in Glasgow city centre but will also travel and work in local communities.

We anticipate the Nook team's start date to be early September 2025.

How to Apply

Closing date will be Wednesday 16th July 2025 at 12:00 (noon)*

To apply please visit; https://www.samh.org.uk/information/work-with-us

What we will provide for you

You will work in a supportive environment and provided with comprehensive induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally.

Some of our benefits include.

Generous annual leave, 30 days rising by three days after five years.* plus an additional four public holidays

Competitive occupational sick pay scheme.

2 paid wellbeing days each year*

Length of Service Awards

Family friendly leave options

Workplace Pension Scheme

Opportunity to sign up for a Blue Light Card

Enhanced Maternity Pay (qualifying length of service applies)

Support from our Occupational Health provider

Life assurance 1.5 times salary

Access to 6 free counselling sessions per year and our Employee Assistance Programme

Reimbursement of PVG, Disclosure & SSSC fees (if applicable)

Funded continuous learning including access to over 150 online courses & SVQ qualifications for registered roles

Pension and retirement information and support

Team Wellbeing Allowance *Pro Rata for part time

PVG Scheme Membership, Right to Work in the UK and proof of any qualifications declared in your application will be required.

Applications are welcome from people who have experienced mental health difficulties.

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*We reserve the right to close this vacancy earlier than advertised so would encourage you to apply early