Community Engagement Manager - Part Time

Carter Jonas; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading property management company is recruiting for an experienced Community Manager in London. This part-time position involves overseeing resident engagement in a new Build to Rent development, ensuring excellent customer service and smooth management of tenant relationships. The ideal candidate will have a strong background in residential lettings and exceptional organisational skills.

Benefits

Flexible benefits package

Health cash plans

Cycle to work scheme

Additional leave purchasing

Qualifications

• Prior building to rent property management experience required.
• Proven track record in residential lettings.
• Comfortable working under pressure and independently.

Responsibilities

• Provide outstanding customer service to residents.
• Lead resident engagement and communications.
• Assist the Property Manager with customer queries.

Skills

Customer Service

Administration

Organisational Skills

Interpersonal Skills

IT Skills

Written Communication

Verbal Communication

Numeracy Skills

Job description

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We are excited to be recruiting an experienced Community Manager on a part time basis to assist in the management of a Build to Rent scheme located in Canning Town, London. The development contains 105 units and residents' amenities space on the ground floor including a resident's lounge, workspace, gym and post facilities. The post holder will be required to carry out some block management duties for the development and will assist in managing the relationship with the landlord, tenants and contractors.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

• Provide outstanding customer services to our residents.
• Assist the Property manager with any resident community queries.
• Lead resident engagement and communications to foster a strong resident community.
• Ensure resident issues and requests are addressed and dealt with in a timely manner.
• Promote a neighbourly and community atmosphere.
• Arrange and carry out viewings for any available units and assist in pre tenancy paperwork.
• Meet and interact with residents in a customer friendly and professional manner.
• Seek ways to exceed service expectations of residents and enhance the Carter Jonas brand.
• Work closely with the building property manager assisting with the management of the development

This job description is not exhaustive and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the office.

What will it take to be successful?

We are looking for someone with prior building to rent property management experience and a proven track record in residential lettings. You will be a strong team player with excellent customer service, administration and organisational skills. The successful candidate will be comfortable working under pressure to meet deadlines and able to work under their own initiative and without close supervision. You will be a strong team player with good interpersonal skills. Excellent IT skills, strong written and verbal communication and numeracy skills are also essential.