Community Engagement Manager

Windward Energy group.

Cardiff

On-site

GBP 55,000 - 75,000

Full time

2 days ago
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Benefits offered by this job

Hybrid work structure
Private Medical Insurance
Annual bonus
Pension contributions
Electric car scheme
Cycle to Work
Tech discount
Life assurance
Travel insurance
Team socials

Job summary

Windward Energy group. is seeking a Community Engagement Manager to lead engagement with communities and local stakeholders across our grid infrastructure portfolio.

You will report to the Head of External Affairs and build trusted relationships with local authorities, communities and partners to ensure meaningful participation throughout project lifecycles. Working with cross-functional teams, you will develop strategies, monitor sentiment and inform development decisions.

Qualifications

  • Experience in planning and delivering stakeholder and community engagement programmes.
  • Experience managing external consultants or agencies.
  • Proven track record in community engagement for complex projects.
  • Experience building relationships with local authorities, elected members and community organisations.
  • Experience facilitating public engagement events and workshops.
  • Experience identifying and mitigating reputational risks.

Responsibilities

  • Develop and deliver stakeholder and community engagement strategies across the project portfolio.
  • Build relationships with local authorities, councillors, community councils and partner organisations.
  • Represent Green GEN Cymru in communities and across project areas throughout development lifecycle.
  • Plan and deliver exhibitions, workshops, forums, drop-in events, briefings and meetings.
  • Collaborate with External Affairs Head to create engagement plans for sensitive projects.
  • Gather feedback and translate into actionable business insights.
  • Coordinate with the Consents Team for engagement with statutory consultees.
  • Support community benefit initiatives and social value partnerships.
  • Monitor sentiment and manage reputational risks; work with external consultants when needed.

Skills

Stakeholder relationships
Welsh political landscape
Communication skills
Public speaking
Written communication
Interpersonal skills
Project prioritisation
Organisation
Travel willingness (UK)
IT skills (Word/Excel/PowerPoint)
Welsh language (desirable)
UK planning knowledge (desirable)

Education

Degree-level qualification in Communications/Public Relations/Public Affairs

Tools

CRM systems

Job description

Community Engagement Manager

Application Deadline: 8 November 2026

Department: External Affairs

Employment Type: Permanent

Location: Cardiff

Reporting To: Guto Davies

Compensation: £65,000 / year

Description

The Community Engagement Manager will lead Green GEN Cymru's engagement with communities and local stakeholders across our portfolio of grid infrastructure projects. Reporting to the Head of External Affairs, the role is responsible for building trusted relationships with local communities, local authorities, elected members, community organisations and regional partners, ensuring stakeholders have meaningful opportunities to understand, influence and engage with our projects throughout their lifecycle.

Working closely with colleagues across External Affairs, Consents and Development, the role will develop and deliver engagement strategies, monitor stakeholder sentiment and ensure local insight informs project development and decision-making. The role plays a key part in protecting and enhancing Green GEN Cymru's reputation and social licence to operate. Statutory consultation with technical consultees and planning authorities in their role as consenting authorities remains the responsibility of the Consents Team. This role complements that activity by leading wider community, political and institutional engagement.

Key Responsibilities
  • Develop and deliver stakeholder and community engagement strategies across Green GEN Cymru's project portfolio.
  • Build and maintain productive relationships with local authorities, councillors, community councils, community groups, community energy organisations and wider local stakeholders.
  • Act as Green GEN Cymru's principal community representative, maintaining a visible presence within project areas throughout the development lifecycle.
  • Plan and deliver engagement activities including exhibitions, workshops, stakeholder forums, drop-in events, briefings and community meetings.
  • Work alongside the Head of External Affairs to develop engagement plans for politically sensitive projects and issues.
  • Gather, analyse and communicate stakeholder feedback, ensuring local insight informs business decision-making.
  • Work closely with the Consents Team to coordinate engagement with statutory consultees.
  • Support the development of community benefit initiatives, local partnerships and opportunities to maximise social value.
  • Monitor community and stakeholder sentiment, identifying emerging issues and reputational risks and recommending appropriate action.
  • Manage external engagement consultants and specialist advisers where required.
Skills, Knowledge and Expertise
Knowledge & Skills
  • Proven experience of building and maintaining trusted relationships with a wide range of stakeholders including local authorities, elected members, community councils, community groups, community energy organisations, businesses and residents.
  • Good understanding of the Welsh political landscape and local government structures.
  • Excellent communication, influencing and relationship management skills, with the ability to engage confidently with diverse audiences.
  • Strong presentation, facilitation and public speaking skills.
  • Excellent written communication skills with the ability to prepare reports, briefings, presentations and engagement materials for different audiences.
  • Strong interpersonal skills with the ability to build credibility and influence at all levels.
  • Ability to manage competing priorities across multiple projects and geographical locations.
  • Strong organisational skills with excellent attention to detail.
  • Resilient, adaptable and able to respond positively in a fast-moving project environment.
  • Ability to analyse stakeholder feedback and translate insight into practical recommendations.
  • Hold a full UK driving licence and be willing to travel across Wales (and nationally if required)
  • Proficient IT skills in Word, Excel, PowerPoint, and MS project.
  • Welsh language skills would be an advantage (Desirable).
  • A working understanding of the UK planning and consenting process, sufficient to explain projects confidently to stakeholders and work effectively alongside the Consents Team(Desirable).
Experience & Qualifications
  • Experience of planning and delivering stakeholder and community engagement programmes, events and consultations.
  • Experience of managing external consultants, agencies or suppliers.
  • Demonstrable experience in community engagement, stakeholder engagement, external affairs, communications, public affairs or a related discipline.
  • Proven track record of developing and delivering successful stakeholder and community engagement strategies for complex projects or programmes.
  • Experience of building and maintaining effective relationships with local authorities, elected members, community councils, community organisations, businesses and other key stakeholders.
  • Experience of planning, organising and facilitating public engagement events, stakeholder meetings, workshops and exhibitions.
  • Experience of working collaboratively across multidisciplinary teams and coordinating inputs from internal colleagues, consultants and external partners.
  • Experience of identifying, managing and mitigating stakeholder and reputational risks.
  • Degree-level qualification or equivalent professional experience in Communications, Public Relations, Public Affairs.
  • Experience of working on nationally significant infrastructure, renewable energy or utility projects (Desirable).
  • Experience using stakeholder management or CRM systems (Desirable).
Benefits
  • Hybrid work structure, working from the office 3 days a week and ability to work from home 2 days a week.
  • Ability to work core hours and take time back in lieu throughout the week.
  • Fridays are allocated as ‘no meeting’ days to ensure down time at the end of the week.
  • 28 days annual leave, plus bank holidays.
  • Private Medical Insurance from day 1 with cover for immediate family including spouse or partner and children, including direct mental health pathways and support.
  • Annual pay review and discretionary bonus.
  • Employer pension contributions up to 7%.
  • Electric car scheme via salary sacrifice.
  • Cycle to Work Scheme
  • Tech scheme – discounts on latest technology including laptops, phones, iPads for personal use
  • Life assurance cover and income protection.
  • Travel insurance.
  • Suite of enhanced policies and provisions to support colleagues through all the moments that matter.
  • Regular team socials, activities, sporting events and charity fundraisers.
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