Community Engagement and Communications Officer

WMJobs; Telford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local parish council in Telford is seeking a Community Engagement and Communications Officer. The successful candidate will lead community projects, manage social media channels, and contribute to strategic communication efforts. Ideal applicants should possess strong communication and organisational skills, with experience in content creation and social media management. This is a full-time position with flexible hours, including some community events.

Qualifications

• Excellent written and verbal communication skills.
• Familiarity with online tools like Facebook and Instagram.
• At least one year's experience managing social media for a community organisation is desirable.

Responsibilities

• Develop and deliver community projects and events.
• Manage the Parish Council's website and social media accounts.
• Write and submit funding applications.
• Monitor and evaluate marketing campaigns.

Skills

Strong communication skills

Organisational skills

Social media management

Content creation

Attention to detail

Time-management skills

Job description

Overview

Lawley & Overdale Parish Council is looking for an organised and dedicated individual for the role of Community Engagement and Communications Officer. This is an exciting opportunity for someone who is motivated and proactive to assist with the delivery of the Council’s initiatives to meet local needs and enhance residents’ quality of life.

With a population of over 12,000, the Parish Council serves the communities of Lawley, Overdale, Newdale, The Rock, Old Park, Dawley Bank, Lawley Bank and soon to be new addition of the Station Quarter. Along with 8 Parish Councillors, you must be an innovative, community focused individual with strong communication and organisational skills.

Duties

• be part of the development and delivery of the Council’s annual programme of events, including the co-ordination of a range of community projects and initiatives, including those of its various partner
• populate the Parish Council website, social media channels and noticeboards with current news and events including appropriate third-party events, by adhering to set deadlines, providing regular content, proof reading, accuracy and dissemination
• develop and implement innovative campaigns with key messages to deliver creative, targeted and effective marketing, engagement and communications across multiple channels to ensure optimum visibility
• assist in writing and submitting applications for appropriate community awards and funding applications to support the delivery of events, projects and initiatives
• assist with the development, implementation and management of the Parish Council’s Communication Plan in line with objectives and values
• develop and deliver programmes and initiatives to engage hard to reach or underrepresented groups in the Parish
• monitor brand and style ensuring all publications align and are in accordance with the Council’s Strategic Plan
• monitor, evaluate and analyse marketing, events and campaigns making recommendation to adjust strategy and tactics to increase effectiveness and improve service delivery
• collaborate and produce the design and content of the Parish Council newsletter and similar publications, including press releases and posters

Experience

• familiarity of using social media sites and other on-line tools including Facebook, Twitter, Instagram and websites
• website management and Search Engine Optimisation
• creating content, copywriting, proofreading and good attention to detail
• preparing and presenting clear and accurate publications
• at least one year's experience in managing social media for a community organisation or Parish/Town Council is desirable but not mandatory
• excellent written and verbal communication skills
• strong organisational and time-management skills

Hours and flexibility

• 37 hours per week Monday to Friday. This may also include some flexible working to include some weekends and evenings and attendance at community events and Full Council meeting as and when required
• any additional hours worked will be given as Time Off in Lieu

How To Apply

For more information and to download an application pack please visit our website Current vacancies - Lawley and Overdale Parish Council

The closing date for applications is Friday 31st October 2025 at 12:00pm.

Interviews will take place the week commencing Monday 17th November 2025.

Please submit your application to Miss Jill Holland, Parish Clerk, via email on [e-mail]

CVs may be submitted with a completed application form.