Community Enforcement Officer

Planet Enforcement Services; Aberdeen City; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company vehicle

Training provided

Pension scheme

Overtime opportunities

Employee assistance programme

Volunteer days

Awards

Team events

Long service awards

Uniform and equipment provided

Job summary

Planet Consulting Group Limited in Aberdeen is recruiting a Community Enforcement Officer to patrol local areas, engage with residents and businesses, and help reduce littering and antisocial behaviour. You will carry out environmental enforcement, issue Fixed Penalty Notices when required, and work in partnership with Aberdeen City Council.

Full training, a company vehicle during working hours, and progression opportunities are available.

Qualifications

• Hold a full UK driving licence.
• Experience in enforcement or public-facing roles is advantageous but not required.
• Excellent communication and interpersonal skills.

Responsibilities

• Patrol local areas on foot and by vehicle across Aberdeen.
• Engage positively with residents, businesses and community groups.
• Investigate reports of environmental offences and gather evidence.
• Issue Fixed Penalty Notices where offences are witnessed.
• Provide education and advice to prevent environmental crime.
• Support Aberdeen City Council's environmental objectives.

Skills

Driving licence

Communication

Customer service

Outdoor work

Teamwork

Job description

Community Enforcement Officer

Aberdeen

£28,080 per annum (£13.50 per hour)

Company Vehicle Provided | Full Training Provided | Career Progression Opportunities

Make a Difference in Your Community

Do you enjoy working outdoors, meeting people and helping to improve the area where you live and work?

Planet Consulting Group Limited is looking for professional, confident and community-minded individuals to join our team as Community Enforcement Officers in Aberdeen.

Working in partnership with Aberdeen City Council, you'll help create cleaner, safer and more welcoming public spaces by engaging with members of the public, providing education and advice, investigating environmental offences and, where necessary, taking enforcement action.

This is a varied role where no two days are the same. You'll spend your time out in the community, supporting residents, businesses and visitors while helping to reduce environmental crime and anti-social behaviour.

No previous enforcement experience is required as full training will be provided.

About the Role

As a Community Enforcement Officer, you will be responsible for promoting community pride and supporting environmental improvement initiatives throughout Aberdeen.

Your duties will include community engagement, environmental enforcement, investigating offences, gathering evidence and issuing Fixed Penalty Notices for offences such as littering, dog fouling and other environmental offences where appropriate.

You will act as a professional ambassador for both Planet Consulting Group Limited and Aberdeen City Council, helping to educate the public while ensuring local regulations are followed.

What You'll Be Doing

• Patrolling public areas on foot and by vehicle across Aberdeen.
• Acting as a visible presence to deter environmental crime and anti-social behaviour.
• Engaging positively with members of the public, local businesses and community groups.
• Investigating reports of environmental offences.
• Gathering evidence and preparing reports in accordance with company procedures and legislation.
• Issuing Fixed Penalty Notices (FPNs) where offences are witnessed.
• Providing education and advice to help prevent environmental crime.
• Completing administrative tasks and maintaining accurate records.
• Supporting Aberdeen City Council's environmental objectives.
• Assisting with court proceedings and providing witness statements where required.

A Typical Day Could Include

• Patrolling local communities and town centres.
• Speaking with residents and businesses.
• Responding to requests from Aberdeen City Council.
• Investigating incidents of littering and dog fouling.
• Gathering evidence and preparing case files.
• Issuing Fixed Penalty Notices where appropriate.
• Working with colleagues to improve local environments and community wellbeing.

What We're Looking For

We're looking for people who:

• Enjoy working outdoors in all weather conditions.
• Have excellent communication and interpersonal skills.
• Are confident dealing with members of the public.
• Remain calm and professional in challenging situations.
• Have good attention to detail.
• Can work independently and as part of a team.
• Are honest, reliable and self-motivated.
• Hold a full UK driving licence.

Previous experience in enforcement, security, customer service, policing, military, retail management or public-facing roles would be advantageous but is not essential.

Career Development

At Planet Consulting Group Limited, we believe in developing our people. Many of our man-agers have progressed from frontline operational roles. We provide industry-recognised training, ongoing professional development and genuine opportunities to progress into Team Leader, Training, Operations and Management positions.

What We Offer

• Salary of £28,080 per annum.
• Company vehicle provided during working hours.
• Full QNUK-endorsed industry training.
• Company pension scheme.
• Overtime opportunities.
• Employee Assistance Programme through Health Assured.
• Paid volunteer days.
• Employee recognition awards.
• Company events and team-building activities.
• Long service awards.
• Uniform and equipment provided.
• Career progression opportunities within a growing national organisation.

Company Vehicle

Access to a shared site vehicle is provided for business-related travel. The vehicle is not assigned to an individual employee and is not permitted for personal use or home storage unless specifically authorised.

Hours of Work

• 40 hours per week.
• 8-hour shifts.
• Five days over seven on a rota basis, including some weekends and bank holidays.

Additional Information

The successful candidate will be required to:

• Successfully complete a Disclosure Scotland check.
• Provide a full five-year checkable employment history.
• Successfully complete all required training and probationary assessments.

Contract

• Full-time position.
• Fixed-term 12-month contract.
• Subject to a three-month probationary period.
• Opportunity for extension and permanent employment based on performance and contract requirements.

Pay: £13.50 per hour

Experience:

• Enforcement: 1 year (required)
• Customer Service: 2 years (required)

Licence/Certification:

• Full UK Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person