Community EI Administrator (NHS AfC: Band 3) - n/a - Greater Manchester Mental Health NHS Found[...]

Greater Manchester Mental Health; Liverpool City Region; On-site; GBP 24,000 - 26,000; Part time

Job summary

Greater Manchester Mental Health is looking for a part-time Administrative Support professional to join their Early Intervention Services Team. This role involves providing essential administrative support, managing communications, and maintaining data quality. Applicants should have administrative experience, communication skills, and familiarity with healthcare settings. The role offers flexible working hours and competitive pay.

Benefits

27 days annual leave plus bank holidays

Opportunities for learning and development

Flexible working hours

Qualifications

• Minimum 2 years administrative experience required.
• Experience in a healthcare setting preferred.
• Proficiency in electronic patient systems needed.

Responsibilities

• Provide admin support to clinical team and manage correspondence.
• Data entry into Electronic Patient Records systems.
• Handle telephone inquiries courteously.

Skills

Communication

Attention to detail

Data entry

Audio typing

Education

Grade C/4 or above in English

NVQ or equivalent in Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Main area n/a Grade NHS AfC: Band 3 Contract Fixed term: 12 months (Maternity Cover) Hours Part time - 30 hours per week (Happy to discuss flexible working) Job ref 437-7260702

Site Central Park Town Manchester Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 15/07/2025 23:59

Job overview

Please note - This role is not eligible for sponsorship under current immigration rules

To provide an efficient and effective administrative service with the Manchester Early Intervention Services (EIS) Team. To carry out all administrative tasks related to the EIS role, including audio typing, answering calls from patients, relatives, and clinical staff to support mental health services. Perform various administrative duties as directed by the Community Admin Manager.

Main duties of the job

• Provide admin support to the clinical team for care plans and clinical correspondence.
• Manage all incoming and outgoing mail, processing, distributing, and responding within limits.
• Ensure sufficient stocks of stationery are available without overstocking.
• Coordinate and facilitate information dissemination within the team.
• Handle telephone inquiries courteously and efficiently.
• Produce minutes from meetings such as daily zoning meetings and MDTs.
• Type correspondence and reports, editing for format and grammar within the PARIS system.
• Develop understanding of the patient record system (PARIS) and take responsibility for it.
• Support clinicians and administrators in maintaining Data Quality targets.
• Enter high-quality data into the EPR system to support quality improvement and performance at the team level.
• Access only information authorized as part of your role, whether paper, electronic, or media.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 staff across more than 122 locations, providing inpatient and community mental health services in Bolton, Manchester, Salford, Trafford, and Wigan, along with specialized services across Greater Manchester and beyond.

Greater Manchester offers vibrant city life and beautiful countryside, with a reputation for warmth, humor, and generosity. Our staff enjoy opportunities for learning, development, and contributing ideas to improve care.

Detailed job description and main responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays, increasing to 29 after 5 years and 33 after 10 years.

Person specification

Qualifications

• Grade C/4 or above in English
• NVQ or equivalent in Administration

Experience

• Minimum 2 years administrative experience
• Proficiency in Microsoft Word and Excel
• Experience in a healthcare setting
• Audio typing experience
• Experience with Electronic Patient Systems

Travel requirements

• Ability to work across two locations

Important information about working for GMMH:

All roles are subject to pre-employment checks, including DBS. Enrolment in the DBS Update Service is required for roles requiring a DBS check, at a fee of £16/year.

Applicants with direct experience of mental health, learning disabilities, or substance misuse services are encouraged to apply. The Trust is committed to safeguarding and diversity, welcoming applications from underrepresented groups.

Use of AI in applications:

AI assistance in application writing is monitored. AI-generated content may be reviewed during interviews to verify authenticity and understanding.

Sponsorship:

We can sponsor Skilled Worker visa applicants where roles are eligible. Check the UK Government website for eligibility. Sponsorship is subject to verification of right to work.

Experience outside NHS:

Relevant non-NHS experience may be considered for salary calculation. Contact Recruitment for details.

Note: This vacancy may close early if sufficient applications are received.

Employer certification / accreditation badges

This role involves contact with vulnerable populations and requires a disclosure check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 via the DBS.