Community District Nursing Administrator

University Hospitals of Morecambe Bay NHS Foundation Trust; Lancashire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare institution in the UK is seeking an administrator to join the Lancaster District Nursing team. This part-time role (22.5 hours/week) involves providing comprehensive administrative support, managing patient data, and liaising with healthcare professionals. The successful candidate should be proactive, adaptable, and proficient in IT systems. Flexible working opportunities are promoted.

Benefits

Flexible working opportunities

Commitment to Equal Opportunities

Qualifications

• Ability to communicate compassionately and assertively with patients and staff.
• Experience in administrative roles is preferred.
• Must be able to work flexible hours.

Responsibilities

• Provide comprehensive administrative support for the service.
• Attend meetings, take minutes, and prepare spreadsheets.
• Order patient equipment as required.
• Act as the main point of contact for patients and healthcare professionals.

Skills

Proactive attitude

Adaptability

IT proficiency

Attention to detail

Tools

NHS computer systems

Microsoft Office

Job description

Overview

We have a rare opportunity for an administrator to join the Lancaster District Nursing team. The post is for 22.5 hours per week over 3 days, with a requirement to work alternate Saturdays.

Responsibilities

• Provide comprehensive administrative support for the service, including answering the telephone, notes/files management, preparation, and inputting patient data for audits and spreadsheets.
• Attend meetings, take minutes, prepare spreadsheets and audit information, archive patient notes, photocopy and scan documents.
• Order patient equipment via the community equipment store and NHS supplies.
• Act as the main point of contact for patients, relatives, carers and other health care professionals; take messages and signpost callers for non-clinical advice as appropriate.
• Adhere to Caldicott guidelines and communicate in a compassionate, empathic but assertive manner as appropriate.
• Provide information to patients regarding community appointments and direct queries to the correct source.
• Liaise with team members to ensure an effective use of clinical time.

Working for our organisation

We operate from multiple hospitals and community premises in the Morecambe Bay area, with the aim of delivering high quality care and enabling people to remain independent and manage their conditions.

Requirements/Qualifications

The successful candidate will be proactive, positive and able to work in an adaptable environment, with the ability to use a variety of IT packages and NHS computer systems. The role involves telephone contact with staff and patients and requires accuracy in data input and documentation.

Notes

We promote flexible working opportunities where possible and are committed to Equal Opportunities. We operate a No Smoking Policy.