Community Co-ordinator - Part Time

Retirement Villages Group; East Grinstead; On-site; GBP 20,000 - 28,000; Part time

Job summary

Charters Retirement Village seeks a part-time Community Co-ordinator to enhance resident engagement. This pivotal role demands exceptional communication and customer service to build strong relationships within the community. Join us to contribute to a vibrant living environment with many benefits and a supportive network.

Benefits

Pension Scheme

Enhanced Annual Leave

Birthday Leave

Rewards Schemes

Volunteering and Well-Being days

Qualifications

• Previous experience arranging activities and events
• Enthusiastic and passionate about resident engagement
• Approachable and empathetic manner

Responsibilities

• Manage communications between residents and management
• Facilitate community engagement plans
• Assist with onboarding new residents

Skills

Excellent communication skills

Professional approach

Ability to build rapport

'Can do' attitude

Genuine interest in quality service

Awareness of basic Health & Safety

Job description

Charters Retirement Village based in East Grinstead the lookout for a Community Co-ordinator on a part-time basis (20 hours per week).

This is a crucial role as the Community Co-ordinator will take ownership for being the main point of contact and you will be responsible for resident and local community engagement, offering one point of call for the residents and communications to our residents. You will be the driving force around maintaining exceptional levels of customer service for residents and their families.

Key Responsibilities:

• Providing open and transparent communications between the residents and the village management team through technology, newsletters, bulletins
• Work collaboratively with the village Residents’ Association and its elected Committee and Officers
• Facilitate the village community engagement plan
• Assist with the move in process of new residents
• Work with residents and village staff to ensure a wide varied programme of activities
• Build working relationships with external providers, suppliers and organisations within the local community

What are we looking for?

• Previous experience arranging activities and events
• Professional approach with high quality standards
• Excellent communication skills and a real ‘can do’ attitude
• Genuine interest in providing quality service to customers and residents
• Enthusiastic, passionate and the ability to build rapport with ease
• An awareness of basic Health & Safety
• Approachable and open manner – able to demonstrate empathy

In return we offer a number of benefits including Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days plus much more!

To find out more about the role and what we offer please apply below.