Community Clinic Coordinator

Circle Health Group; Hemel Hempstead; On-site; GBP 18,000 - 26,000; Full time

Job summary

Circle Health Group is seeking a dedicated Healthcare Assistant in Hemel Hempstead to support clinicians, ensure patient care, and undertake essential administrative duties. The role involves direct interaction with patients, performing observations, and maintaining clinical standards. Competitive salaries and a range of benefits are offered, promoting professional development and well-being.

Benefits

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Wellbeing support resources

Employee recognition programs

Training and development opportunities

Qualifications

• Previous experience as HCA/clinical assistant/physio assistant.
• Commitment to patient care and confidentiality required.
• Methodical, numerate, and capable of self-managing workload.

Responsibilities

• Support clinicians in guiding service users through clinical pathways.
• Undertake audit activities under supervision.
• Prepare and restock clinical rooms.

Skills

Communication

Interpersonal skills

Analytical skills

Problem solving

Organizational skills

Computer skills

Education

NVQ3 or equivalent

Tools

Microsoft Office

Job description

Applicants should meet the following criteria:

• Demonstrate good verbal and written communication skills.
• Good interpersonal skills.
• Able to communicate effectively at all levels and maintain standards in potentially stressful situations.
• Commitment to patient care.
• Able to demonstrate an understanding of the importance of handling information confidentially and sensitively.
• Ability to work as part of a team.
• Methodical, numerate.
• Good analytical and judgmental skills, including the ability to problem solve.
• Well organized, able to self-manage and prioritize own workload whilst paying attention to detail and retaining flexibility to react to changing situations.
• Proficient in computer skills, ECDL or equivalent, Microsoft Office.
• Previous HCA/clinical assistant work/physio assistant experience.
• Able to demonstrate a good standard of education, preferably NVQ3 or equivalent, together with administration experience.
• Aware of the importance of equality, diversity, and rights.
• Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines.

Duties of this role include:

• Supporting Circle Integrated Care Clinicians to guide service users through their clinical pathway and ensure an outstanding experience of the service.
• Undertaking audit activity under the supervision of the Clinical Lead.
• Providing patient observations such as weight and height.
• Undertaking daily stock checks of medicines used within the clinics across Bedfordshire hub sites under supervision.
• Preparation and restocking of clinical rooms, including light cleaning duties.
• Reporting incidents to relevant personnel and via incident reporting systems.

Please see the attached job description for more details.

Salary & Benefits

Circle Health Group offers competitive starting salaries and benefits, including:

• 25 days holiday + bank holidays, increasing to 30 days with service.
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing conditions.
• Friends & Family Hospital Discounts.
• Family-Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non-contributory life insurance.
• Access to discounts, rewards, and voluntary benefits through our engagement hub.
• Resources and services to support wellbeing.
• Employee recognition programs.
• Training and development opportunities.

…and much more!

Circle Health Group values diversity and is committed to inclusive employment practices. We welcome applications from all backgrounds, including members of the Armed Forces Community. We are proud to be a Gold member of the Armed Forces Covenant, part of The Valuable 500, and a Disability Confident Employer.

Our culture is built on principles of selflessness, compassion, commitment, collaboration, bravery, agility, tenacity, and creativity, guiding our colleagues to thrive and grow both professionally and personally.