Community Caretaker

North Wales Housing; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused housing organization in North Wales seeks a Community Caretaker to provide cleaning, caretaking, and waste management services across various properties. This role is vital for maintaining standards and ensuring customer satisfaction. Ideal candidates will have experience in cleaning and maintenance, strong communication skills, and a UK driver's license. A commitment to health and safety is essential.

Benefits

Minimum 25 days annual leave plus bank holidays

Employee health assistance

Enhanced maternity and paternity pay

Generous contributory pension scheme

Qualifications

• Experience of maintaining high health and safety standards within a cleaning/maintenance environment.
• Full UK drivers’ licence is required.
• Ability to communicate in Welsh at a basic level.

Responsibilities

• Conduct thorough pre-void clearances and waste management.
• Carry out detailed cleaning to NWH standards.
• Assist Community Cleaners with daily cleaning tasks.

Skills

Experience in cleaning/maintenance sector

Excellent communication skills

Basic IT skills (MS Office)

Job description

Here at North Wales Housing, we make a difference to people’s lives every day. If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too. Let’s work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.


Our team of around 230 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.



The Package



Permanent contract

35 hours per week

Hourly rate of £12.60

Required to work in communal areas of North Wales Housing Offices, schemes and resident communal areas within the Northwest Wales, Caernarfon, Bangor areas

A company van for work purposes, and tools provided

Minimum of 25 days annual leave plus bank holidays (pro rata)

Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.

Further studies support and career development opportunities

Employee health assistance and Annual Leave purchase scheme

Enhanced maternity and paternity pay

Generous contributory pension scheme



The Role – Community Caretaker


As part of the Services Team, you’ll provide effective and consistent cleaning, caretaking and waste management service to NWH’s void properties. Assisting with the cleaning of resident communal areas and office spaces, including providing specialist cleans. You’ll play a key role across the organisation delivering value for money and customer satisfaction. This will involve:


Conduct thorough pre-void clearances via effective waste removal strategies, including responsible disposal at designated waste management facilities.

Carry out detailed cleaning prior to relet of properties, ensuring NWH standards are met.

Verify and program Communal entrance fobs/keys for void properties

Complete specialist cleaning tasks utilising appropriate equipment and following appropriate safety protocols

Assist Community Cleaners with the day-to-day cleaning of resident communal areas and NWH office spaces.

Support Community Safety Officers with initiatives related to cleanliness and compliance e.g. meter readings / assisting with a 2-person manual handling task.

Monitor stock levels and request cleaning materials as required.

Keep accurate records of waste disposal and cleaning activities for reporting purposes.

Escalate concerns efficiently to the relevant service manager.



Our Requirements – Community Caretaker



Experience of working within the cleaning/ maintenance sector preferably for a local authority/registered social landlord or commercial contractor

Experience of maintaining high health and safety standards within a cleaning/maintenance environment

Awareness of Health and Safety Procedures including Fire Safety, incident /accident/near miss reporting

Awareness of legislation in regard to COSSH. Legionella Control

Awareness of professional boundaries

Awareness of the support needs of vulnerable people

Awareness of Safeguarding.

Excellent verbal and written communication skills

Basic IT skills, including MS office packages.

Full UK drivers’ licence

You will demonstrate an ability to be courteous and be able to say basic greetings and pronounce place names accurately in Welsh.




At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.


North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.