Community Care Worker

Derby City Council; East Midlands; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Flexible work-life balance

Modern office environment

Continued professional development

27 days annual leave

Local Government Pension Scheme

Team Derby discounts

Cycle2Work scheme

Employee wellbeing programme

Equality networks

Job summary

Derby City Council is recruiting a Community Care Worker to join the Citywide Response Team. The role focuses on triaging referrals, conducting community assessments, and creating personalised support plans to improve residents' health and wellbeing.

Working in a team with flexible hours (29.4 per week) and a permanent contract, you will engage with people, carers and professionals to determine needs, urgency and appropriate actions within social care.

Qualifications

• Excellent communication and listening skills.
• Understanding of the Care Act 2014 and able to implement a strengths-based approach.

Responsibilities

• Triage and respond to referrals for adult social care.
• Carry out social care assessments in the community to support personalised plans.
• Develop interim plans to meet identified needs and risks.
• Manage a caseload independently within a supportive team.

Skills

Communication skills

Job description

Salary: £30,024 - £32,597 a year pror-rata

Location: The Council House

Hours: 29.4 (4 days a week)

Contract Type: Permanent

Closing Date: Sunday 6th September 2026

Derby City Council is an innovative and forward-thinking Council, committed to developing practical and proportionate ways of undertaking social care assessments, developing support plans and interventions to enable the residents of Derby to live fulfilled lives, achieving their outcomes.

An exciting opportunity has arisen enabling the recruitment of a Community Care Worker to join the Citywide Response Team. The teams' aims are to support a stable and consistent response to referrals received for adult social care support; and to support the changing priorities and demands across adult social care.

The successful candidates will work as part of a team on duty to triage and respond to referrals made to adult social care requesting support for people with social care needs. This will involve liaising with people, carers and professionals to ascertain details about presenting social care needs and the level of urgency, to develop interim plans to meet such needs and risks identified.

Alongside this work, the successful candidates will carry out social care assessments in the community; to support people and carers to create individualised support plans to meet their identified needs and outcomes. This will include working with people with a variety of primary needs in relation to Physical Disability, Autism, Older adults, homelessness and needs associated to addiction and people seeking asylum.

Are you committed to supporting people to improve their health and wellbeing? Are you a positive, self-motivated person who is prepared to work differently, be accountable and willing to 'go the extra' mile?

You will need to have excellent communication and listening skills, with the confidence and ability to negotiate and challenge appropriately. You will need to have an understanding of the Care Act 2014 and be able to implement a strengths-based approach to your work with people, their carers and support networks. You will be able to manage a case load independently, and work as part of a supportive team.

Who We Are

Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it's like to work for us.

What We Offer

You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive:

• Flexible work/life balance scheme (depending on your role)
• Modern office environment (depending on your job location)
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme
• Team Derby Rewards - retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers

Important Information

Links to the full Job Description and Person Specification are below.

As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail]

https://www.derby.gov.uk/signing-service/

Please see here for Job Description

Please see here for Person Specification

Please see Declaration Form for CV Applications here

Please see Equalities Form for CV Applications here

Please see here for DBS Code of Conduct