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A leading home care provider is seeking a Community Care Team Lead in Bridport, Dorchester. This role involves launching a new service, leading a team, and ensuring exceptional care delivery. The ideal candidate will be self-motivated and experienced in home care, with strong leadership skills. You will work closely with a supportive management team and have the opportunity for career growth in a respected organization.
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Bluebird Care
Dorchester, United Kingdom
Other
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Yes
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794c570fbcda
3
17.05.2025
01.07.2025
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Ready for a new challenge? We’re hiring a Home Care Team Leader to lead the launch and growth of our new home care service in Bridport.
Bluebird Care is a premium home care provider, known for delivering exceptional, person-centred support. We’re expanding our West Dorset services into Bridport and are looking for a self-motivated leader to grow a new team in a new area.
This is a community-based role, home-based in Bridport - perfect for someone ambitious and driven. In the early stages, you’ll be hands-on delivering care, while actively building your team and leading the development of the service from the ground up.
You’ll be fully supported by our Registered Manager, Director, and dedicated Marketing and Recruitment Team - so while you’ll lead locally, you’ll never be working alone.
About You:
We’re looking for someone who is:
What we offer:
You will make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company.
Key responsibilities
Support the registered manager:
Duties
Work well with customers
Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment
Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns
Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers
Work well with staff
Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan
Work with the Bluebird Care coordinator to appropriately match care assistants to customers. Attend the customer's first call to introduce the care assistant. Report changes to care schedules without delay to the coordinator, customer and care assistant
Support, supervise and assist with training of care assistants
Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties
Arrange and manage staff changeovers and briefings for live in care assignments in the absence of the registered manager
Quality improvement
Investigate matters relating to the quality of the service and implement improvements
Monitor the performance of care assistants and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures
Apply Bluebird Care policies and procedures at all times and make sure that accidents and incidents are recorded, reported and acted upon
Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare service.
To find out more about the role or for an informal chat please call 01935 584184
You must be based in the UK to apply for this role. We do not offer sponsorship or visa switches.