Community Care Supervisor

Wollborg Michelson Personnel Service Inc; Brierley Hill; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Annual leave and pension option

Regular supervision

Job summary

Dudley Metropolitan Borough Council is recruiting for 1 x Community Care Supervisor (Permanent). The role will deliver a high-quality duty team for vulnerable people in Dudley, working 37 hours per week on a flexible rota, including weekends, evenings and bank holidays with enhancements.

Applicants should have care setting experience and an NVQ 2 in Health and Social Care or be willing to work towards it. The post involves travel across the Dudley borough and may require a vehicle.

Qualifications

• Experience of working in a care setting.
• Supervision/management experience preferred.
• Willing to work towards NVQ 2 Health and Social Care or equivalent.

Responsibilities

• Coordinate, triage and signpost Urgent Care calls/referrals to enable Dudley residents to be supported at home.
• Support a community Urgent Care Team and STAR team with person-centred care.
• Provide supervision and support to duty team staff and community care staff.

Skills

Care experience

Supervision

NVQ 2 Health and Social Care

Education

NVQ 2 Health and Social Care

Job description

Dudley Metropolitan Borough Council,

Post: 1 x Community Care Supervisor (Permanent)

Hours: 37 per week

Salary: Grade 7 (£32,578.00 to £35,570.00) plus 10% alternating shift allowance.

Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough

An excellent opportunity has arisen to work within Adult Social Care for Urgent Care Services and the Dudley Short Term Assessment and Reablement team.

The role

Your primary role will be to ensure the delivery of a high-quality duty team for vulnerable people in the Dudley borough. You will be working 37 hours per week on a flexible rota which includes some weekends, evenings and bank holidays, for which relevant enhancements will be paid.

You should have experience of working in a care setting and an NVQ 2 in Health and Social Care or equivalent, or willing to work towards.

Your main duties will include:

• Co-ordinating, triaging and signposting all Urgent Care calls/ referrals across the service to enable people within Dudley to be supported at home with their daily living activities and prevent hospital admittance or support hospital discharge.
• Supporting a community Urgent Care Team and STAR team providing person centred support and opportunities for people and their carers.
• Providing supervision and support to staff within the duty team and supporting care staff within the community undertaking their role.
• Contributing to the implementation of service developments within the Urgent Care service.
• Assisting in managing the demand for care capacity and ensuring safe and timely discharge and quality care provision.
• Assist with responding to Urgent Care crisis within the community to support people with a difficult time in their lives.
• Prioritising workload of referrals and escalating appropriately when required.
• Be able to work under pressure and prioritise appropriately.
• Being aware of CQC standards.

As an employee of Dudley MBC, you will receive a comprehensive annual leave package, an option to join the pension scheme and regular supervisions. We invite you to be part of a forward thinking, dynamic council, which actively supports staff, and works to change people’s lives for the better.

You may need to work flexibly, travelling across the Dudley borough and will therefore need to have the use of a vehicle.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check.

For an informal discussion about the role please telephone [phone] to speak to Rebecca Davies or Angela Hunt.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

Employee Benefits List.pdf

CCS JD and PS Oct 26.docx