Community Care Officer

Lincolnshire pa.; Louth; On-site; GBP 36,000 - 46,000; Full time

Job summary

Lincolnshire County Council’s Hospital Social Care Team at Louth Hospital is hiring a Community Care Officer. You will support across NLAG hospitals, assessing needs and coordinating personalised care to promote safe discharge and independent living. Based in Louth, travel between sites is possible as part of the role.

You will join a busy multidisciplinary team, contribute to safeguarding, maintain accurate records, and work with health colleagues to ensure seamless care transitions.

Qualifications

• Experience in a strengths-based approach and supporting independence.
• Understanding of health and social care legislation and risk management.
• Ability to work with families and professionals to achieve outcomes.
• Good communication and record-keeping across multidisciplinary teams.

Responsibilities

• Completing assessments and identifying care and support needs.
• Developing personalised care and support packages.
• Providing information and advice to people and families.
• Working with health, housing, voluntary and independent sector colleagues.
• Identifying and managing risk and safeguarding concerns.
• Arranging equipment and minor adaptations; monitoring and reviewing care.

Skills

Social work

Strengths-based

Risk assessment

Communication skills

Multi-disciplinary team

IT systems

Education

GCSEs required

Tools

IT systems

Job description

Are you looking for a role where no two days are the same? Our Hospital Social Care Team at Lincoln County Hospital is looking for a Community Care Officer to join us to support across the Northern Lincolnshire and Goole (NLAG) hospitals, including Grimsby Hospital, Scunthorpe General Hospital, Goole and District Hospital, Diana, Princess of Wales Hospital and Hull Hospital. The post is based at Louth Hospital.

What will you be doing?

You will be part of our Lincoln County Hospital Team, providing social work support across the Northern Lincolnshire and Goole (NLAG) hospitals, including Grimsby Hospital, Scunthorpe General Hospital, Goole and District Hospital, Diana, Princess of Wales Hospital and Hull Hospital. Whilst covering these settings, your base will be Louth. You will be part of a busy, supportive multidisciplinary team, working alongside social workers, occupational therapists, nurses, therapists and health colleagues to help people leave hospital safely and return to living as independently as possible.

Your role will include:

• Completing assessments and identifying people's care and support needs.
• Working in a strengths-based way to achieve positive outcomes.
• Helping to arrange and develop personalised care and support packages.
• Providing information and advice to people and their families.
• Working with health, housing, voluntary and independent sector colleagues.
• Supporting qualified social workers, therapists and nurses.
• Identifying and managing risk, including responding to safeguarding concerns.
• Arranging equipment and minor adaptations where appropriate.
• Monitoring and reviewing care and support arrangements.
• Contributing to multidisciplinary and multi-agency meetings.
• Keeping accurate records and using information to monitor progress and performance.

Hospital-based, but not limited to one hospital.

Although you will be part of the team at Lincoln County Hospital, our team also supports hospital discharges from Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) hospitals, including Grimsby Hospital, Scunthorpe General Hospital, Goole and District Hospital and Diana, Princess of Wales Hospital. This means that travel to other hospital sites may be required as part of the role.

You will have the opportunity to work across health and social care, building strong professional relationships and helping people move from hospital back into their communities.

When will you work?

This is a 37-hour permanent position. Our usual working hours are: Monday to Thursday: 8.45am to 5.15pm Friday: 8.45am to 4.45pm The team also works weekends and bank holidays on a rota basis.

What are we looking for?

• You will need experience of working in a strengths-based way and supporting people to maintain their independence.
• You will need to understand how to identify needs, develop solutions and work with people and their families to achieve agreed outcomes.
• Experience of working with families and professional networks.
• Knowledge of legislation relevant to health and social care.
• An understanding of risk and how to manage identified risks.
• Good communication and interpersonal skills.
• The ability to manage competing priorities under guidance.
• Experience of working effectively with other agencies and professionals.
• Good IT skills and the ability to record information clearly.
• Knowledge of financial assessment, charging processes and welfare benefits would be beneficial.
• The role requires a good standard of general education, including English and Maths, with a minimum of four GCSEs at Grade C or above or equivalent.

Please be advised that this position may be subject to a criminal record check.

If you would like to discuss the role or find out more about working within the Hospital Social Care Team, please contact Nicki Overton, Hospital Lead, at [e-mail].

Why join our hospital team?

This is a great opportunity if you enjoy working with people, solving problems and being part of a wider multidisciplinary team. You will play an important part in helping people achieve the best possible outcomes from their hospital stay, while supporting them to return home or move on to the right care and support. If you are someone who enjoys a busy environment, likes working with different professionals and wants to make a practical difference to people's lives, we would like to hear from you.

Closing date: 15th October 2026

Interviews: TBC.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.