Community and Partnerships Lead

Jersey Electricity Plc; Tonbridge and Malling; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading company is looking for a Community Partnership Lead to enhance its Vulnerability Strategy. This vital role focuses on building relationships within the community, supporting vulnerable customers, and leading impactful initiatives. The successful candidate will have excellent communication skills, project management abilities, and a proactive mindset. Join us to help shape a more resilient future for communities.

Benefits

Stakeholder pension scheme with up to 10% employer contribution

5 weeks holiday plus bank holidays, increasing with service

Flexible annual leave policy

Paid volunteering days

Cycle to work scheme

Health cash plan

Life assurance

Wellbeing related benefits

Qualifications

• Educated to GCSE level with mandatory English and Maths.
• Experience in community initiatives is a plus.
• Full UK driving license is essential.

Responsibilities

• Develop relationships with stakeholders to support the Vulnerability Strategy.
• Design, manage, and deliver projects to enhance community engagement.
• Monitor and assess metrics for community initiatives.

Skills

Networking

Effective communication

Organizational skills

Project management

Stakeholder engagement

Education

GCSE English

GCSE Maths

Job description

Do you thrive on seeing your work directly support people who need it most?

Are you a networker with a passion for building relationships and making a tangible difference in communities?

Can you confidently use digital tools such as Microsoft Excel or Google Workplace?

If so, you may want to learn more about this opportunity…

In this role as Community Partnership Lead, you will be a pivotal force in delivering our Vulnerability Strategy. This isn't just a job; it's an opportunity to drive meaningful change, ensuring our most vulnerable customers and communities have seamless access to essential services and support.

This role puts you at the heart of our regional engagement efforts. You'll spend your days forging strong relationships with diverse stakeholders, developing impactful community initiatives, and managing projects from inception to completion.

Imagine supporting customers in accessing vital services, boosting customer satisfaction, and ensuring we meet our key vulnerability commitments – all while working with a collaborative spirit across our business and beyond. You'll be the go-to person for identifying new partnership opportunities, supporting our annual vulnerability stakeholder event, and monitoring the success of your projects. You’ll have the chance to work with charities, attend council county fairs and widen your network with key leaders.

If you're a proactive individual with a strong delivery focus and a knack for effective communication, you'll excel in this varied and rewarding role.
We're looking for someone with excellent written and verbal communication skills who can confidently network and collaborate both internally and externally. You'll need to be organized, able to manage multiple projects, and meet deadlines with ease.

A full UK driving license is essential, as you'll be out and about, directly engaging with our communities. If you're also adaptive, flexible enough for occasional weekend work at community events, and possess that natural confidence to lead projects independently and present to diverse audiences, you'll be a fantastic asset to our team. Join us and help shape a more resilient and supported future for our communities.

Main responsibilities:

• To develop strong relationships within the SEW region with our stakeholders to deliver community engagement activity and partnerships that support our Vulnerability Strategy and initiatives

• To focus on supporting customers and communities in accessing SEW services particularly in relation to vulnerable customer initiatives

• To develop and grow our relationships with customers and stakeholders in order to meet business objectives specifically, vulnerability performance commitments and customer satisfaction

• Design, manage, and deliver key projects designed to deliver business outcomes

• Working across business teams to support delivery of key communications and messaging both direct to customer and to the wider business.

• Support the planning and execution of our annual vulnerability stakeholder event

• Manage the whole life cycle of community initiatives

• To identify opportunities for collaboration with both new and existing partners

• Monitoring and assessment of key metrics relating to community projects.

• Participating in external industry events and forums

You'll need:
Skills / Qualifications / Experience

• Educated to GCSE level with English and Maths being mandatory.

• Full UK driving licence.

• Ability to manage and meet deadlines.

• The role requires strong and effective written and verbal communication skills.

• Strong delivery focus, able to support the delivery of multiple projects and activities.

• Experienced and effective networker with the ability to work with others, both internal and external in a collaborative way at an operational level.

It will be a bonus if you have:
Skills / Qualifications / Experience

• Comfortable driving a van or willing to complete training to drive a van on occasion for events.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.

• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.

• Flexible annual leave policy to buy or sell holiday leave.

• Paid volunteering days.

• Cycle to work scheme.

• Health cash plan.

• Life assurance.

• Wellbeing related benefits.

What can you expect from your recruitment?

• To apply for this position, please submit your CV on our career’s website.

• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.

• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£28,000 - £32,000 + £6,254 car allowance