Community Administrator - Falls Prevention

Cornwall Partnership NHS Foundation Trust; Bodmin; On-site; GBP 26,000 - 27,000; Part time

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a part-time Community Administrator to support Falls Prevention clinics in Bodmin. The role is 4 hours per week, with flexible working patterns, and focus on administrative tasks across community hubs.

Based in Bodmin, the post involves coordinating bookings, referrals and records, and providing admin support to the Falls Team within our NHS foundation trust in Cornwall.

Qualifications

• Experience in a busy office environment.
• Proficient in Microsoft Office applications.
• Fast and accurate typing and keyboard skills.

Responsibilities

• Coordinate clinic bookings, schedules and appointment systems.
• Manage referrals, waiting lists and communication with service users.
• Provide administrative support to Falls Technicians and clinical team.
• Maintain accurate records, data entry and reporting.
• Liaise with community hubs, Volunteer Cornwall and partner organisations.
• Support general administrative tasks to ensure efficient service delivery.

Skills

Administrative experience

Microsoft Office

Typing

Communication skills

Education

Level 3 qualification in administration

Tools

Microsoft Office

Job description

Community Administrator - Falls Prevention

Band 3

Main area Administrator Grade Band 3 Contract Fixed term: 12 months (Hours worked flexibly across 2-3 days per week) Hours

• Part time
• Flexible working

4 hours per week (Not weekends) Job ref 201-26-760

Site Carew House Bodmin Town Bodmin Salary £25,760 - £27,476 Pro Rata Salary period Yearly Closing 30/08/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The Community Specialist Falls Team is seeking an organised and motivatedAdministratorto assist with the delivery ofStriding Out GaitSmartandFalls Prevention Clinics across community hubs, continuing with the West community hubs as well as the newly commissioned Bosvena and Three Harboursareas.

This role forms part of an exciting new programme commissioned through ICB and INT through Volunteer Cornwall, and working within the Specialist Falls Service. It is aimed at improving mobility, confidence, and falls prevention outcomes for people in our local communities.

We welcome applications from individuals who:

Have strong administrative and organisational skills

Communicate clearly and professionally with service users and colleagues

Can work independently and adapt to a community‑based service

Are enthusiastic about supporting preventative health initiatives

This is for4 hours per week. Although the role isbased in Bodmin, the administrative work can be completedfrom your usual base if internal.

Main duties of the job

As the Administrator, you will play a key role in ensuring the smooth running of our community clinics. Your responsibilities will include:

Coordinating clinic bookings, schedules, and appointment systems

Managing referrals, waiting lists, and communication with service users

Providing administrative support to the Falls Technicians and wider clinical team

Maintaining accurate records, data entry, and reporting

Liaising with community hubs, Volunteer Cornwall, and partner organisations

Supporting general administrative tasks to ensure efficient service delivery

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education

• Level 3 qualification in administration or equivalent level of experience
• RSA Stage 3 or equivalent Typing or Word Processing

Experience

• Administration experience within a busy office environment
• Computer literate with a good working knowledge of Microsoft Office
• Fast and accurate typing and keyboard skills

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunitiesA full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

We welcome and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.