Communities Support Officer - maternity cover up to 12 months

Stroud District Local Strategic Partnership; Stroud; Hybrid; GBP 28,000; Full time

Job summary

Join a forward-thinking community-focused team as a Communities Support Officer, providing essential administrative support to enhance community services. This role is crucial in delivering services that reflect the needs of our diverse community. You'll engage with internal colleagues and key partners, ensuring that our community alarm service and other initiatives are accessible to all. If you are detail-oriented, passionate about customer service, and eager to make a difference in your community, this is the perfect opportunity for you. Embrace the chance to contribute to a dynamic and motivated environment that values creativity and collaboration.

Benefits

Excellent pension scheme

Flexi Working Scheme

Employee Wellbeing Offer

Qualifications

• Experience in detail-oriented environments with excellent communication skills.
• Passionate about delivering exceptional customer service under pressure.

Responsibilities

• Provide administrative support to the Community Services department.
• Support the delivery of community services and Council plans.

Skills

Attention to detail

Excellent communication skills

Customer service

Problem-solving

Working with partner organisations

Job description

The job requirements are detailed below. Where applicable the skills, qualifications, and memberships required for this job have also been included.

Job details

Job reference: REQ0123
Date posted: 20/12/2024
Apply by: 19/01/2025
Location: Ebley Mill - Stroud
Salary: £27,711 per annum
Package: Excellent pension scheme, Flexi Working Scheme, Hybrid working approach, Employee Wellbeing Offer. For more information please see the benefits section on our website.
Contractual hours: 37
Basis: Temporary
Job category/type: Community Services

Communities Support Officer - maternity cover up to 12 months

This is an exciting time to join Stroud District Council’s Community Services Team as we take the next steps towards delivering our services in an asset-based community development way. This role will play a crucial part in providing administrative support to the Community Services department which includes Community Safety, Health & Wellbeing, Children and Young people, and Environmental services.

About the role

In this role, you will work with internal colleagues, our communities, and key partners to support the delivery of our services and Council plan. You will work as part of a small team of dedicated support officers who are instrumental in supporting the delivery of our community alarm service “Careline” and the management of our contract with Ubico.

This service is forward-thinking, dedicated, and community-focused. The team you’ll be joining works together to provide a wide range of services within our communities. You will play a significant role in process mapping and channel shifting projects, making this service accessible to everyone.

About you

You’ll have experience of working in an environment that requires attention to detail, excellent communication skills, and will be passionate and enthusiastic about delivering exceptional customer service whilst working under pressure. You’ll have a sound knowledge and experience of:

• Working with partner organisations and stakeholders
• Being highly motivated and customer solution-focused
• Using your own initiative to solve problems

For an informal discussion, please contact Louise Myatt, Communities Development Officer, or Hannah Drew, Communities Development Manager, on 01453 766321 or [e-mail].

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and people with disabilities.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people, and children. Safer recruitment practices are applied to all job vacancies. In line with the Council’s duty to protect children and adults in a vulnerable situation from harm, we are obliged to assess the suitability of individuals for certain posts by undertaking DBS Checks.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate-conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people, and our businesses so special, please follow the link to our dedicated website: