Communities and Compliance Manager

gymnastiekvereniging OKK; Newton Abbot; On-site; GBP 35,000 - 50,000; Full time

Job summary

Teign Housing is seeking a Communities and Compliance Manager to lead a team ensuring outstanding service delivery in social housing. The role involves managing compliance, overseeing budgets, and developing policies to enhance customer experience. Join a supportive organization with a strong commitment to community welfare and employee wellbeing.

Benefits

Contributory pension scheme

25 days leave plus bank holidays

Free parking

Agile, modern working environment

Qualifications

• Deep understanding of risk assessment and tenancy issues.
• Experience in social housing management.
• Familiar with implementing change programmes.

Responsibilities

• Manage a team of Community Housing Officers.
• Ensure compliance with tenancy conditions and manage a complex caseload.
• Forge partnerships with external agencies and represent the organization in court.

Skills

Risk Assessment

Budget Management

Team Leadership

Presentation Skills

Policy Development

Job description

Keep our communities cohesive so our customers can keep enjoying life.

At Teign Housing, were passionate about giving our residents the best possible homes and our team the best and most flexible careers. Our culture of agile working means over 100 of our people enjoy an exceptional work-life balance, with the option of spending some of their time based at home. We believe giving you choice over when, where and how you work will improve both your wellbeing and your performance creating a win-win situation for you, for us and for the thousands of people who rely on us.

About The Communities And Compliance Manager Role

Managing a team of Community Housing Officers, you will ensure the provision of outstanding service to our customers, including those using our Gypsy and Traveller site. Your remit will span everything from compliance with tenancy conditions (including fire risks, gas and electrical testing, asbestos and heat pumps) to domestic abuse, noise nuisance, safeguarding issues and antisocial behaviour, and you will go the extra mile to keep our communities stable and harmonious.

In particular, you will forge productive partnerships with external agencies and will personally oversee a complex caseload whilst representing the organisation in court whenever required. Above all, you will actively develop effective policies and practices whilst getting the most from every member of your team so our residents can make the most of their lives.

Full-time,37 hours per week.

About You

Your career in social housing management should have given you deep understanding of risk assessment, tenancy issues and antisocial behaviour, and you will be adept at overseeing both budgets and people. Making presentations at board level should be second nature to you, as should setting and achieving stretching targets, and you will ideally be familiar with implementing far-reaching programmes of change. Most importantly, you will be passionate about combating risks and enhancing the customer experience and you will be ready to do whatever it takes to make a measurable difference every day.

Benefits

As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days leave per year plus bank holidays, free parking and an agile, modern working environment.

If you believe you're the right person for our Communities and Compliance Manager role, please apply with your CV.

Closing date:16th June 2025

Interview date: TBC

Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.