Communications Officer at Express Solicitors (Hybrid, Manchester)

HipHopTune Media; Manchester; Hybrid; GBP 30,000; Full time

Job summary

An established industry player is seeking a talented Communications Officer to enhance their brand presence and voice online. This role offers the opportunity to create engaging content across various platforms, including social media and internal communications. Ideal candidates will have a degree and at least two years of experience in marketing or communications. Join a dynamic team in a hybrid working environment that values creativity and storytelling. With a commitment to professional development and a supportive culture, this position is perfect for those looking to make a significant impact in the legal sector.

Benefits

23 days holiday, rising to 26

Extra day for birthday after 2 years

Private medical insurance after 2 years

Enhanced maternity leave

Death in service

Active social committee

Training culture and events

Qualifications

• At least two years of experience in marketing, communications, PR, or journalism.
• Strong writing skills and ability to create engaging content.

Responsibilities

• Create content such as case studies, blogs, and social media posts.
• Support the delivery of communications and brand strategy.

Skills

Storytelling

Writing Skills

Social Media Content Creation

Communication Skills

Attention to Detail

Education

Degree Level Education

Tools

WordPress

Job description

Communications Officer at Express Solicitors (Hybrid, Manchester)

Express Solicitors is on the lookout for a talented and creative Communications Officer to join its team in Greater Manchester. This exciting opportunity is ideal for candidates educated to degree level (or equivalent), with at least two years’ experience in marketing, communications, PR, or journalism.

The ideal candidate will have a flair for storytelling, strong writing skills, and a proven ability to create engaging content across various platforms. Experience in social media content creation is a strong advantage, as the role involves helping to shape and promote the firm’s brand presence and voice online.

If you’re passionate about communication, detail-oriented, and ready to take the next step in your professional journey with a growing law firm, this role offers the perfect platform to thrive. Join Express Solicitors and help amplify its mission to deliver exceptional legal services while engaging and informing a wider audience.

About Express Solicitors

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have an ‘Excellent’ rating on Trustpilot from over 7,000 reviews, which, coming from our clients, means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

Position: Communications Officer

Salary: £30,000 a year

Job Type: Full Time

Location: Manchester (Hybrid Working)

About the Role

The Communications Officer will provide communications support to the Head of Marketing and Communications, with a particular focus on sourcing quality stories, writing and publishing case studies. The postholder will also be required to source other suitable editorial content for our internal newsletters and other internal/external communications such as media releases, articles and social media.

This role requires close working with various external stakeholders as well as establishing excellent working relationships with other departments and teams.

You will need to respond to enquiries promptly and efficiently and be tenacious and pro-active in your approach. Experience creating and scheduling social media content and posts and website CMS skills (WordPress) would be an advantage.

Responsibilities

• To create new content such as case studies, blogs, social media posts, internal newsletter copy and legal articles.
• To support subject matter experts on topics and content for legal articles and PR.
• To be the main point of contact for internal news and updates, with responsibility for our internal newsletters and other internal communication channels, working closely with HR and other teams.
• To support the effective delivery of our communications and brand strategy, helping to drive and deliver growth.
• To be the communications point of contact including for our Partners.
• To liaise with the media, responding to press enquiries and, if requested, writing media releases for distribution.
• To compile media coverage reports and other metrics, showing the effectiveness of communications activities.
• To drive our internal charity committee to ensure employees are informed and engaged in our fundraising activities.
• To support our company events as and when required.
• To source, write and create content for the website and other platforms as directed and in collaboration with our digital marketing partners.
• To secure and create engaging, relevant and professional social media content and respond to enquiries/comments on social media in line with agreed messaging.
• Editing content to ensure grammar, style and tone of voice.
• To work with our SEO partner when required on the company’s websites and CMS, ensuring content meets agreed editorial standards.
• To ensure content on our marketing platforms and channels is accurate.
• Supporting the wider team as required with internal marketing requests such as ordering branded items.

Person Specification:

• Educated to degree level (or equivalent) qualification.
• At least two years marketing, communications/PR or journalism experience.
• Experience writing and creating content for social media would be advantageous.
• Excellent written English, grammar and attention to detail is essential.
• Ability to identify stories for engaging social media posts that support our strategic objectives.
• Excellent communicator with great interpersonal skills.
• Excellent listening skills, able to take feedback on board and respond appropriately.
• Ability to work to deadlines, manage time effectively and know when to escalate issues to a senior member of the team.

Salary, Hours and Benefits

• Up to £30,000 per annum, depending on experience.
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
• 3/2 hybrid working pattern after probation.
• 23 days holiday a year, rising to 26 days, plus public/bank holidays.
• Extra day’s holiday for your birthday after 2 years’ service.
• Private medical insurance after 2 years’ service.
• Enhanced Maternity leave payment if you have over 1 year’s tenure, further enhanced at over 4 years’ service.
• Death in service.
• Active social committee with generous departmental and firm-wide social budget.
• Active training culture and various groups and events such as our award-winning Equality, Diversity and Inclusion Network.

Recruitment Process:

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset; we rate skill and ability above all else, and our recruitment policy encourages applications from all.

Required Documents

• CV/Resume

Application Process

Interested and qualified individuals should CLICK HERE to apply for this role.