Communications Manager - Retail

Lorien; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Communications Manager for a 5-6 month contract based in London. The role involves enhancing the company's reputation through storytelling, media engagement, and managing communications campaigns. The ideal candidate will have a strong background in corporate communications, media handling, and stakeholder management, with excellent communication skills. This position offers flexible/hybrid working arrangements.

Qualifications

• Proven experience in a corporate communications role, either in-house or agency-side.
• Strong track record in media handling in a high-pressure environment.
• Excellent writing and verbal communication skills.
• Strong stakeholder management and influencing skills.
• Experience in planning and delivering successful communications campaigns.

Responsibilities

• Develop and deliver compelling narratives to communicate the organisation's purpose.
• Manage proactive and reactive media engagement.
• Support the planning and execution of integrated communications campaigns.
• Engage with internal and external stakeholders.
• Manage multiple projects and priorities effectively.

Skills

Corporate communication experience

Media handling expertise

Excellent writing and verbal communication

Stakeholder management

Campaign planning and delivery

Job description

Communications Manager
Location: London (with flexible/hybrid working)
Contract: 5-6 month Fixed-Term Contract Inside IR35

The Role
Our client, one of the UK's major retailers are seeking a dynamic and experienced communications professional to join their fast-paced Corporate Communications team on a short-term contract. This role is pivotal in enhancing and protecting company reputation through proactive storytelling, media engagement, and strategic campaign delivery.

You will play a key role in a small, agile team, working across complex issues and engaging with a wide range of stakeholders to deliver clear, consistent, and impactful communications.

Key Responsibilities:

• Storytelling: Develop and deliver compelling narratives that communicate the organisation's purpose, plans, and performance to media, stakeholders, and customers.
• Media Relations: Manage both proactive and reactive media engagement. Act as a trusted contact for journalists, respond to inquiries, build strong relationships, and identify opportunities for positive media coverage.
• Campaign Management: Support the planning and execution of integrated communications campaigns aligned with strategic priorities.
• Stakeholder Engagement: Work confidently with a diverse range of internal and external stakeholders to ensure alignment and build advocacy.
• Agile Working: Operate effectively in a fast-paced, complex environment, managing multiple projects and priorities with attention to detail and accuracy.

What We're Looking For:

• Proven experience in a corporate communications role, either in-house or agency-side.
• Strong track record in media handling in a high-pressure environment.
• Excellent writing and verbal communication skills, with the ability to simplify complex topics into engaging content.
• Strong stakeholder management and influencing skills, including experience advising senior leaders.
• Experience in planning and delivering successful communications campaigns.
• A proactive, resilient, and collaborative team player who thrives in ambiguity and under pressure.
• Experience or understanding of financial communications is a plus.

If this role is of interest to you please appy now with an up to date CV!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.