Communications Manager - BBC

EMCOR UK; Birmingham; On-site; GBP 35,000 - 49,000; Full time

Job description

Duties/Responsibilities

Location: Birmingham

Salary: Up to £48047 DOE

Working hours: 0800 to 1700 Mon to Fri

Benefits: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)

About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Job Purpose

• Self-starter who is happy to provide a first draft quickly and to iterate multiple times to perfect a particular communications piece on time.
• Technologically savvy and/or unafraid to dive into new processes and systems to test and experiment; focused on results in a fast-moving, hands-on environment.
• Sound judgment to drive communications initiatives, with excellent skills in stakeholder management, networking, and relationship-building.
• Managing and updating content across platforms (website, email) and social media channels on an ongoing basis.
• Supporting the team in enhancing their communication skills by helping to write/edit comms and publications and by providing feedback and guidance.
• Create, manage, and communicate content; message; and strengthen the communications skills and capacity of other team members.
• Demonstrable experience of planning, producing and managing internal and external communications within a high paced, customer focussed environment.
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
• Prepare detailed communication and account reports.
• Plan and manage the design, content, and production of all communication materials in line with EMCOR Policy.
• Work with internal and external Communication departments to generate new ideas and strategies. Respond to communication-related issues in a timely manner.
• Build and maintain solid partnerships with internal and external stakeholders to better develop, coordinate, direct, and facilitate communications designed to meet business goals.

Person Specification

• Strong, versatile communication skills which include omni-platform communication capabilities.
• Good organizational, planning, and coordination skills.
• Ability to multi-task and re-prioritize as needed.
• Desire to take full ownership of assigned workload and can work independently.
• Ability to manage multiple activities simultaneously.
• Possesses a sense of urgency; is self-motivated and detail-minded.
• Strong interpersonal skills and ability to build collaborative relationships.
• Good verbal presentation, group dynamic, and facilitation skills.
• Proactive approach in resolving problems and issues.
• Adjusts strategies to changes in the environment.
• Adopts means of communication and interaction that suit different audiences.
• Easily learns unique job-related vocabulary.
• Quickly understands and uses processes, technologies and ideas that are continually being updated.
• Learns highly complex information related to communications and media.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Benefits
25 Days holidays + Bank holidays

Holiday Buy Scheme - up to 5 days a year

Industry leading Maternity & Paternity Policies

Refer a Friend scheme – worth £500 per referral

GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining

Extensive Learning & Development opportunities, including opportunities for progression.

Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.

Bike To Work Scheme

Paid volunteering and charity days

Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.

Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.