Communications Manager

Sonic Healthcare UK; Greater London; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Training & development

Salary review

Gym membership

Cash healthcare

Sick pay

Pension scheme

Life insurance

Employee assistance

Season ticket loan

Perkbox

Annual leave 24 days

Flexible hours

Job summary

Sonic Healthcare UK is seeking a Communications Manager to lead content across internal and external channels, including intranet, newsletters, digital screens and LinkedIn. You will craft compelling copy, design content, and shape our storytelling across diverse audiences.

This hands-on role operates in a hybrid setup at our London base, with opportunities to influence campaigns, client materials and internal communications while collaborating with the Commercial team.

Responsibilities

• Develop an integrated content plan across internal, external and commercial communications.
• Identify stories showcasing our people, expertise and contribution to healthcare.
• Translate complex scientific, clinical and business information into clear and engaging content.
• Write, edit and design content including articles, presentations, social media posts, newsletters and digital assets.

Job description

Job Title: Communications Manager - Content and Channels

Location: 1 Mabledon Place, London, WC1H 9AX

Contract /Hours: Permanent, Full-time, Hybrid (40 hours per week)

Salary range: Up to £65,000 per annum DOE

About us:

Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.

Sonic Healthcare UK encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 3,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.

About the role:

We’re recruiting for a new Content & Channels Manager at Sonic Healthcare UK.

The role has a broad remit across our internal and external channels — from developing content for our intranet, newsletters, digital screens and leadership communications, to supporting LinkedIn and other external content.

It’s hands‑on, with responsibility for both creating and designing content.

If this sounds like your kind of role, take a look at the job advert below.

The Content and Channels Manager will lead the development of engaging content across Sonic Healthcare UK’s internal and external channels.

The role will manage and strengthen our channel mix, including the intranet, internets, employee communications, LinkedIn and channels designed to reach non‑desk‑based colleagues. It will also work closely with the Commercial team to develop content for client campaigns, pitches and new business opportunities, while identifying external events and platforms that can build Sonic Healthcare UK’s profile.

This is a hands‑on role for someone who can identify strong stories, write compelling copy and design and deliver high‑quality content themselves across a range of formats.

Key responsibilities:

Content and storytelling

• Develop and manage an integrated content plan across internal, external and commercial communications.
• Identify and develop stories that showcase our people, expertise, services and contribution to healthcare.
• Translate complex scientific, clinical and business information into clear and engaging content.
• Write, edit and design content including articles, presentations, social media posts, case studies, newsletters, campaign materials and digital assets.
• Maintain high standards of accuracy, accessibility, tone of voice and brand consistency.

Internal channels

• Lead the ongoing development and management of the Sonic Healthcare UK intranet.
• Strengthen the internal channel mix and ensure ways to reach non‑desk‑based colleagues, including couriers and laboratory teams.
• Manage content across newsletters, line manager communications, digital screens, noticeboards and future mobile channels.
• Use data and employee feedback to improve reach, engagement and effectiveness.

External and commercial communications

• Manage Sonic Healthcare UK’s LinkedIn presence and external content calendar.
• Partner with the Commercial team on client campaigns, pitches, presentations, case studies and other business development materials.
• Develop content that supports relationships with existing clients and helps attract new clients.
• Identify relevant events, awards, partnerships and speaking opportunities that can strengthen our external presence.

At TDL we offer a variety of excellent staff benefits including:

• Training and development opportunities – supporting professional development
• Annual salary review - salary and progression are aligned to our internal transparent pay structure (Progression Plus), supporting career development and structured annual salary reviews
• Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
• Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
• Sick Pay Entitlement – one month’s full pay and one month’s half pay after probation
• Permanent Health Insurance and Death in Service Cover
• Life Assurance – providing salary continuation for long term illness (six months qualifying period)
• Employee Assistance Programme – supporting staff wellbeing
• Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
• Perkbox – Access to additional staff perks and benefits such as high street discounts
• Company Pension Scheme – company and staff contributions which increase with service
• Competitive annual leave allowance – 24 days, increasing with length of service
• Flexible working hours – we support and offer flexibility around shift patterns and working schedule

We respect and value the diversity of our staff and welcome applications from diverse communities.