Communications & Engagement Officer - Change Delivery

TN United Kingdom; Nottingham; Hybrid; GBP 31,000 - 35,000; Full time

Job summary

A leading council in Nottingham is seeking a Communications & Engagement Officer to drive cultural change through effective internal communication strategies. This role involves crafting engaging content, leading campaigns, and promoting organizational development programs to foster a participative work environment.

Qualifications

• Experience in developing and delivering communications for organizational change.
• Ability to craft engaging content for various internal platforms.

Responsibilities

• Lead internal campaigns for transformation and cultural ambitions.
• Write and publish content for intranet and staff newsletters.
• Analyze feedback and engagement data to improve communication.

Skills

Communication

Engagement

Analysis

Inclusivity

Education

Fluent English

Job description

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Communications & Engagement Officer - Change Delivery, Nottingham

Client: Leicestershire County Council

Location: Nottingham, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

dea0763d8c98

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting salary is £31,586 (Level 1), rising to £34,314 (Level 4)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

Help Shape Culture and Capability at Nottingham City Council

Our new Change Delivery service is growing – and we’re looking for a talented Communications & Engagement Officer to help us bring our transformation story to life.

You’ll work closely with our Organisational Development & Culture Lead to craft compelling internal communications and meaningful engagement strategies that support Nottingham City Council’s Improvement Plan and cultural change journey. This is a fantastic opportunity to help shape how we connect with staff, build trust, and drive participation in the change that’s happening across the organisation.

Job Purpose: As our Communications & Engagement Officer, you’ll develop and deliver creative, insight-led communications that support organisational change, cultural transformation, and staff engagement. You’ll play a key role in promoting our OD programmes, sharing success stories, and helping leaders and teams talk confidently about change.

You’ll also lead campaigns, create engaging content for our internal platforms, and support teams across the Council to communicate clearly, consistently, and inclusively.

Key Responsibilities:

• Lead internal campaigns that bring our transformation programmes and cultural ambitions to life
• Write and publish content for channels including the intranet, staff newsletters, and internal social media
• Develop inclusive engagement approaches – from townhalls and workshops to surveys and polls
• Work closely with teams across the organisation to identify and share success stories
• Support managers and leaders to communicate effectively with their teams about change
• Analyse feedback and engagement data to understand what’s landing and where we can do better
• Champion inclusive, evidence-led approaches to communications and engagement
• Stay ahead of best practice and test new ways to reach and inspire staff

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement.

• You may be required to work at other locations as part of the role.

For informal enquiries please contact: Kirstie Marriott-Rust, OD & Culture Lead

At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre.