Communications & Engagement Officer

The Calico Group; Burnley; Hybrid; GBP 30,000; Full time

Job summary

A community-focused organization in Burnley is seeking a Communications & Engagement Officer. In this role, you'll create impactful stories and manage content across digital platforms, enhancing community relationships. Ideal candidates have experience in communications and strong digital skills. This position offers competitive salary and various employee benefits, including health support and continuous learning opportunities.

Benefits

Exclusive discounts at popular brands

Company funded health plan

Mental Health Support

Cycle to Work Scheme

Pension Options

Life Assurance

Financial Advice

Recognition Awards

Learning and development programmes

Gym Membership Discounts

Employee social gatherings

Paid Professional Fees

Qualifications

• Experience in communications, journalism, or PR.
• Strong writing and verbal communication skills.
• Confidence using digital tools and social media.
• Ability to build rapport and represent authentically.
• Proactive, curious, and collaborative mindset.

Responsibilities

• Co-create powerful human-interest stories with empathy.
• Produce engaging content across digital and traditional platforms.
• Build relationships with colleagues, customers, and community partners.
• Support marketing and awareness campaigns.
• Represent the company externally and guide brand voice internally.

Skills

Strong writing and verbal communication

Experience in communications, journalism, or PR

Confidence using digital tools and social media

Ability to build rapport

Proactive and collaborative mindset

Education

Degree in Media, PR, or Journalism

Tools

Hootsuite

Meta Business Suite

Canva

Job description

Location: Burnley (with flexible and remote working options)

Contract: Permanent, Full-time

Team: Media & Communications, Group Business Service


Salary: Circa £30,000 p/a

About Us

The Calico Group is a unique family of charities and businesses working together to make a real difference to people’s lives. From housing and healthcare to support, employability, and construction, we’re here to help people thrive.

Our Media & Communications team plays a vital role in shaping how we’re seen and heard. We tell stories that matter, build trust, and support our mission to create fairer communities.

About The Role

We’re looking for a Communications & Engagement Officer who’s passionate about people, storytelling, and impact. You’ll be at the heart of our communications - finding and sharing real-life stories that reflect the voices of our customers and colleagues.

You’ll create content for press, social media, websites, and internal channels, using digital tools (including AI) to enhance your work while keeping humanity at the core. You’ll also help manage reputational risks, support campaigns, and build relationships with media, stakeholders, and communities.

For further details about the roles, please refer to the relevant role profile.

What You’ll Be Doing

• Co-creating powerful human-interest stories with empathy and care
• Producing engaging content across digital and traditional platforms
• Building relationships with colleagues, customers, and community partners
• Supporting marketing and awareness campaigns
• Representing Calico externally and guiding brand voice internally
• Using AI tools to streamline content creation and gather insights
• Mentoring team members and contributing to cultural initiatives
  
  

Essential:

• Experience in communications, journalism, or PR
• Strong writing and verbal communication skills
• Confidence using digital tools and social media
• Ability to build rapport and represent Calico authentically
• A proactive, curious, and collaborative mindset
• Full UK driving licence and access to a car
  
  

Desirable:

• Degree in Media, PR, or Journalism
• Understanding of health, social care, or housing
• Familiarity with Hootsuite, Meta Business Suite, Canva
  
  

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits - Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health - Our company funded cash plan, with access to a Doctor 24/7 - for you and your dependents.
• Mental Health Support - Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme - Save on commuting costs while staying active.
• Pension Options - with employer pension contributions.
• Life Assurance - Peace of mind for you and your loved ones.
• Financial Advice - Expert guidance to help manage your finances.
• Recognition Awards - Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts - Stay fit with local gym access.
• One Calico Events - Connect and unwind at our employee social gatherings.
• Paid Professional Fees - We’ll cover the cost of professional subscriptions so you can continue growing your career.
  
  

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 17/09/2025

We can’t wait to welcome you to our team!

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.

Don’t Leave it Too Long!

We don’t want you to miss this opportunity, the closing date for applications is 17/09/2025

Interview Dates

TBC