Communications Coordinator

NHS Supply Chain; Nottingham; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A healthcare supply organization in Nottingham seeks a Communications Coordinator to provide administrative support and manage communications. The role involves coordinating customer notices and enhancing brand compliance. Candidates should possess strong administrative and communication skills, with Microsoft Office proficiency. This hybrid position offers a competitive salary and various benefits including annual bonus schemes and professional development opportunities.

Benefits

Hybrid working opportunities

Annual bonus schemes

27 days holiday plus bank holidays

Professional development support

Generous pension scheme

Paid well-being leave

Paid volunteering leave

Qualifications

• Experience in a customer-facing sector, preferably in healthcare.
• Ability to work under tight deadlines and take initiative.
• Excellent written skills and proficiency in Microsoft Word and Excel.

Responsibilities

• Coordinate the Important Customer Notices process.
• Manage the Customer and Supplier Communications inbox.
• Upload information to a website content management system.

Skills

Administrative experience

Communication skills

Problem-solving

Attention to detail

Microsoft Office skills

Tools

Website content management systems

Job description

Overview

Job Title: Communications Coordinator

Function: Communications and Marketing

Location: Nottingham, Hybrid

Contract type: Fixed Term until March 2026

Salary: £28,489 with potential to rise to £31,655 over 3 years

Closing Date: Sunday 12th October

NHS Supply Chain has an exciting opportunity for a Communications Coordinator to join the Customer Communications Team on a fixed term contract until the end of March 2026.

The role of the Communications Coordinator is to provide dedicated support for administrative tasks including the production of data spreadsheets and information documents, carrying out website updates and ensuring communications messages meet brand guidelines.

The successful applicant will work collaboratively across multiple internal teams to ensure these business-critical communications are accurate and produced to required deadlines.

Responsibilities

• Coordinate the Important Customer Notices (ICN) process and ensure their accurate and timely communication to the market is in line with the guidance outlined.
• Coordinate the production of contract launch communications materials to ensure NHS trusts are aware of the frameworks we offer.
• Format spreadsheets, check standard Word documents and maintain brand compliance.
• Manage the Customer and Supplier Communications inbox and tracker.
• Upload information to a website content management system for publication on our website.
• Provide ad-hoc support to Communications Managers and the Communications Associate on administrative tasks and the production of evaluation and reporting information (eg Monday.com, Google Analytics).

What can we offer you?

We Want To Reward You For Your Passion, Enthusiasm, And Hard Work So We Offer Much More Than a Competitive Salary

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Extensive administrative experience in a customer facing sector. Experience of working in the NHS or the wider healthcare sector an advantage, but not essential.
• Proven experience of working and communicating with people in a variety of teams across an organisation.
• Excellent problem-solving skills and attention to detail.
• Ability to support in analysing data.
• Ability to work on own initiative and to tight deadlines.
• Microsoft Office skills – specifically Word and Excel
• Experience of using website content management systems an advantage.
• Excellent written skills
• Strong communication skills.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at [e-mail]

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at [e-mail] who will be happy to help you with alternative ways to apply.

We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.