Communications Assistant

Integrated Care System; Carmarthen; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading health charity organization in Carmarthen is looking for a Communications Assistant to amplify awareness and understanding of its initiatives. The role involves creating diverse content to engage the community and support fundraising efforts. Candidates should have a diploma in communications and experience with public sector communications. Knowledge of the Welsh language is desirable. The position offers a unique opportunity to contribute positively to local NHS services.

Qualifications

• Educated to diploma level or equivalent knowledge in communications.
• Knowledge of traditional and new media tools.
• Understanding of NHS charities and fundraising operations.

Responsibilities

• Support communications and fundraising operations.
• Create content for various platforms and audiences.
• Coordinate relevant projects ensuring compliance.

Skills

Communication Skills

Digital Media Knowledge

Social Media Expertise

Education

Diploma in Communications or equivalent

Degree in communications field

Job description

This post is a Fixed Term/ Secondment until 28/01/2026. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

The main purpose of the role is to support extending the reach and visibility of Hywel Dda Health Charities with the aim of increasing awareness and understanding of the charity and its impact and to raise and distribute funds to enhance our local NHS services.

Working closely with the Senior Communications Officer, Fundraising Manager and the charity's fundraising team, the post holder will support the provision of a comprehensive and high-quality communications and administration service.

Main duties of the job

The aim is to promote the work of our charity, tell the story of our fundraisers and supporters, as well as the impact of our charitable expenditure on the lives of NHS patients, service users and staff.The Communications Assistant post will deal with enquiries from staff, media, social media and stakeholders; deliver written, audio, design and video content for different platforms; and support events.

The role is integral to the effective running of the charity's fundraising and communications operations, co-ordinating and supporting relevant projects and programmes of work ensuring compliance with the charity's work plan.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/09/25

Person Specification

Qualifications and Knowledge

• Educated to diploma level or equivalent OR equivalent knowledge and experience in the communications field (communications, public relations, journalism, digital communications).
• Knowledge of tools and techniques of traditional and new media.
• Qualification or demonstrative knowledge of the legislation governing media and publishers (slander/libel, copyright, accessibility).
• Degree in communications field.
• Understanding of Editor's Code of Conduct and the Chartered Institute of Public Relation's professional code of conduct.
• Understanding of NHS charities and/or the fundraising operations of third sector organisations.
• Good knowledge of the NHS in Wales.

Language Skills

• Welsh Speaker (Level 1)

Experience

• Experience of working as part of a communications team delivering campaigns.
• Experience of creating excellent communication content for different audiences and using different mechanisms and platforms.
• Experience of working with journalists.
• Experience of working in or with the public sector.
• Creating accessible content in line with the Digital Accessibility Standards.
• Experience of using and maintaining databases.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.