Communications and Engagement Lead - Logistics

Co-op; Motherwell; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Communications and Engagement Lead to enhance communication strategies across its depot network. This hybrid role involves working closely with logistics teams to promote a culture of engagement and inclusivity among colleagues. The ideal candidate will bring strong communication and analytical skills, and be willing to travel to multiple depots.

Benefits

Annual bonus based on performance

28 days holiday, increasing to 32

Pension plan with employer contributions

30% discount on Co-op products

Wagestream for early pay access

Virtual healthcare support

Training and development opportunities

Cycle-to-work scheme

Qualifications

• Experience working in logistics or retail environment.
• Ability to analyze data to support communication decisions.
• Understanding of change management principles is beneficial.

Responsibilities

• Deliver internal communications strategies across depot network.
• Create engaging content for various communication channels.
• Facilitate listening forums and ensure feedback is acted upon.

Skills

Experience in logistics operations and/or retail operations

Analytical skills

Relationship-building skills

Microsoft Office skills (Excel, Word, PowerPoint)

Travel willingness

Job description

Communications and Engagement Lead - Logistics

£35,000 to £40,000 plus great benefits (Work Level 6A)

Newhouse, ML51 5SY (hybrid)

About this role

We’re looking for a Communications and Engagement Lead to join us to help shape how we connect with our depot colleagues across the UK. You’ll be at the heart of our depot network, working closely with operational leaders, our insights team, and corporate communications team to deliver engaging, inclusive, and effective communications strategies that support our people and business goals. Although you’ll be based at our Newhouse depot, this is a regional role that involves regular travel to multiple depots, particularly Birtley in North East England, and less often to Dalcross in Inverness and Carrickfergus in Northern Ireland.

Why this role matters

Food is our biggest business, and none of it happens without the hard work of our logistics colleagues. This role brings our people a voice, and equips them with the knowledge to work effectively in line with our wider business.

At Co‑op, we believe that how we communicate and engage with our colleagues matters, and helps to build a shared sense of purpose and belonging. This role is key to delivering a great colleague experience across our depot network, and creating a place where our colleagues thrive.

What you’ll do

• Deliver internal communications strategies across our depot network
• Share colleagues stories and news updates that connect our logistics colleagues to the wider business
• Work closely with our insights team to inform and shape communications plans
• Create clear and engaging content across a variety of channels
• Promote learning opportunities and apprenticeships to help our colleagues shape their development
• Facilitate listening forums with colleagues and make sure their feedback is acted upon
• Travel to various sites across our depot network (e.g., Carrickfergus, Dalcross, Birley) to engage with our colleagues

What you’ll bring

• Experience in logistics operations and/or retail operations
• The ability to analyse data and use insight to inform decisions
• Some understanding of change management principles and how to land activity effectively
• Good relationship‑building and collaboration skills
• Good Microsoft Office skills (e.g., Excel, Word, PowerPoint)
• A willingness to travel to our depots across the UK (e.g., Carrickfergus, Dalcross, Birley)

Why Co‑op?

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co‑op products and 10% off other brands
• Wagestream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle‑to‑work scheme

A place you’ll belong

We’re building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co‑op colleague, this does not need to be completed.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing

If you have a disability, we’ll make reasonable adjustments to support you through the recruitment process. We’re also proud to be part of the Disability Confident scheme - if you’re disabled and you meet the minimum criteria for this job, we’ll guarantee you an interview.