Communications and Engagement Lead

AXA UK; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance firm seeks a dynamic Communications and Engagement Lead to enhance communication strategies and employee engagement. The role involves managing PR relationships, creating impactful content, and leading internal communications to strengthen brand visibility and stakeholder trust.

Qualifications

• Minimum of 5 years' experience in communications or PR.
• Experience managing internal communications and media relationships.
• Ability to develop and execute integrated communication strategies.

Responsibilities

• Manage relationships with external PR and crisis communication partners.
• Create compelling content for press releases and newsletters.
• Lead internal communication efforts to foster employee engagement.

Skills

Strong writing skills

Verbal communication

Attention to detail

Strategic mindset

Education

Bachelor’s degree in Communications, Public Relations, Marketing, Journalism

Job description

About Us

Fidelis Insurance Group (“Fidelis IG” or “FIG”) is a specialist insurer and reinsurer headquartered in Bermuda with offices in London and Dublin. The firm is led by Chief Executive Officer Dan Burrows. Fidelis IG has a financial strength rating of A (Excellent) by A.M. Best Company, Inc. and A- by Standard and Poor’s.

The Role

We’re seeking a strategic and dynamic Communications and Engagement Lead to manage and enhance the organization’s communication strategies and employee engagement efforts. This role is responsible for creating, implementing, and maintaining effective communication initiatives that align with our objectives. The primary focus is to ensure consistent, clear, and impactful messaging both internally and externally, supporting brand visibility, culture, and stakeholder trust.

Key Accountabilities

• Manage relationships with external PR and crisis communication partners, ensuring strategies are aligned with company goals
• Create compelling content for press releases, newsletters, internal memos, and social media platforms
• Lead internal communication efforts to foster employee engagement and alignment with organizational updates
• Support the planning and execution of communication-related events, webinars, and conferences
• Oversee media relations and support external PR efforts to secure positive media coverage
• Maintain and implement crisis communication plans to ensure timely, clear responses during critical incidents
• Manage the company’s website and social media presence, ensuring all platforms reflect the brand and support business objectives

Skills & Experience

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field
• Minimum of 5 years' experience in a communications, PR, or corporate affairs role
• Strong writing, editing, and verbal communication skills across multiple formats and audiences
• Experience managing internal communications, media relationships, and digital platforms
• Proven ability to develop and execute integrated communication strategies
• Confident working cross-functionally and managing multiple projects under tight deadlines
• High attention to detail, strategic mindset, and professional integrity, especially in sensitive situations

Other

Our culture is based on respect and on doing the right thing for our colleagues, customers, investors and the Earth. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide.

Our culture is defined by our principles. It is the foundation of who we are and the core of everything we do.

• Outperformance: A single-minded focus on underwriting results; agile in the face of opportunity.
• Innovative: We are proud to be different and will analyze every book of business with data driven capability and underwriting flair.
• Inclusive: Our business is about treating people well while doing the right thing. We want a speak-up culture with open communication, irrespective of gender, ethnicity, sexual orientation or background, allowing everyone to be themselves.
• Versatile: We champion individuals for their ideas, encouraging them to operate freely and rewarding them for their output.
• Smart: We focus on productivity not activity.

DIVERSITY, EQUITY AND INCLUSION

Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis Insurance Group’ successes. This will be driven by a workforce that embraces Diversity, Equity and Inclusion at every level, in every department across Fidelis Insurance Group.

We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please [e-mail] discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.

Apply by 11/07/2025