Communications and Data Administrator

SHINE Charity; Peterborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading charity is seeking a super-organised Communications and Data Administrator to support the Marketing, Digital and Communications team. The position involves a variety of tasks including data administration, social media, and event coordination. Join a team committed to making a difference in the non-profit sector with a supportive working environment offering professional development opportunities.

Benefits

25 days annual leave plus bank holidays

Access to wellbeing initiatives

Support to learn and develop

Qualifications

• Experience in non-profit sector desired.
• Strong organisational skills are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support for events and campaigns.
• Manage data administration and CRM updates.
• Assist with social media administration and press inquiries.

Skills

Time-management

Attention to detail

Literacy

Numeracy

Communication

Tools

Microsoft Excel

MS Office Suite

Salesforce

Canva

Adobe Suite

Job description

We arelooking for a super organised admin to join our busy Marketing, Digital and Communications team.

Hours: Full time, 35 hours per week working Monday-Friday, 9am-5pm. (1 year contract)

Location:Office-based at Shine, Unit 4, The Forum, Minerva Business Park, Peterborough, Cambridgeshire, PE2 6FT

Closing date:Wednesday 9th July at 11pm

Interview date:Tuesday 15th July at Head Office in Peterborough.

Role Description for Communications and Data Administrator

As a key member of the team, you will provide administrative support for the Marketing, Digital and Communications team at Shine. Daily tasks may include administration of events, making updates to the website or on social media, or supporting on campaigns. This is varied role in a busy team.

Your principle duties will include:

• Coordinating data administration around email, such as new members, unsubscribes (data entry, requires strong attention to detail) ensuring CRM is kept up to date.
• Assisting with social media administration, monitoring comments and messages on channels.
• Supporting the administration of events and related work.
• Assisting with managing updates to publications and resources, and with printing requirements.
• Assisting with press releases and managing enquiries.
• Assisting on new marketing projects and campaigns as required.
• Helping with data management and requests.
• Developing and maintaining good working relationships across the charity.
• Other duties consistent with the role, as may be required from time to time.

Essential skills

• Solid time-management and organisational skills with the ability to prioritise tasks effectively.
• Strong attention to detail.
• Strong literacy, able to write well and proof-read for errors.
• Strong numeracy, able to manipulate data using Microsoft Excel for reports and data management.
• Handle information confidentially and sensitively in line with GDPR regulations.
• Experienced with MS Office suite, particularly Excel, Word and Teams.
• Prepared to learn quickly, a ‘can do’ attitude and can ‘hit the ground running’.
• Able to work independently and take ownership of administrative tasks.
• Able to work well as part of a team, building effective working relationships with colleagues – while this is an office-based role, the team work remotely too, so good communication skills are required.
• Experience with Salesforce or another CRM, email platforms such as ActiveCampaign or MailChimp, and design packages such as Canva or the Adobe Suite.
• Experience of using social media to manage a company profile.
• Experience of and desire to work specifically in the non-profit sector, and general disability awareness.

In return, Shine will offer you:

• A competitive salary - Shine is a real living wage employer
• 35 hour working week with regular working hours, and no shift work
• 25 days annual leave plus bank holidays (pro-rata for part-time hours), with discretionary paid leave between Christmas and the New Year
• Opportunity to purchase additional annual leave
• Access to wellbeing initiatives such as our Employee Assistance Programme
• Support to learn and develop

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Liz Gunson, our Head of Communications and Data, on 07999 126840 or email [e-mail] .

To apply please submit yourCV and supporting statement, which should outline your interest and explain how you meet the role criteria. Please note applications without a supporting statement will not be accepted.

Closing Date: Wednesday 9th July at 11pm.
Interviews will be held at Head Office in Peterborough on Tuesday 15th July 2025.
Ideal start date from August 2025.

Early applications are encouragedas we will review applications throughout the advertising period and reserve the right to close the advert early.