Communications and Community Manager

eXXpedition; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join eXXpedition at a pivotal time as the Communications and Community Manager. This role focuses on creating compelling content to amplify the organization's mission against ocean plastic pollution and requires strong communication skills and a passion for environmental conservation.

Qualifications

• Proactive, organized, and adaptable individual passionate about ocean health.
• Positive attitude and capable of managing multiple workstreams.
• Experienced in social media and content creation.

Responsibilities

• Develop and deliver a dynamic social media strategy.
• Engage with the global community of Ambassadors and changemakers.
• Manage the eXXpedition photo and video archive.

Skills

Excellent written communication skills

Social media execution

Customer service skills

Organisational skills

Adaptability

Tools

Google Drive

WordPress

Airtable

Brevo

Dropbox

Job description

About eXXpedition

eXXpedition C.I.C. – led by ocean advocate and skipper Emily Penn – was founded in 2014 on a mission to help people understand the true ocean plastic and toxic pollution problem, so they can use their skills to solve it from sea to source.

Over the past decade, eXXpedition has led all-women sailing research voyages to some of the most remote corners of the planet incorporating scientific research and a transformative on-board programme to build a global network of diverse leaders who discover their role to tackle plastic pollution. eXXpedition has run 29 missions with 274 participants, of 41 nationalities and inspired action through research missions, global media coverage, a thriving online community, and collaborations with hundreds of partners.

Now, after five years focused on land-based projects, eXXpedition is heading back to sea and launching an exciting new chapter requiring a travel operations arm of the organisation. This new entity will manage future expeditions in collaboration with third-party vessels and tour operators, scaling participation and expanding the offering to include kayaking, canoeing, stand-up paddleboarding, and hiking on coasts and rivers.

eXXpedition is building their team, recruiting for two key positions (including Communications and Community Manager) and growing their global network of partners.

The Role

This is an opportunity to join eXXpedition at a pivotal time as we relaunch and scale operations.

As the Communications and Community Manager for eXXpedition C.I.C., you will play a key role in communicating eXXpedition’s voice and impact. You’ll be the driving force behind our online presence, ensuring our pioneering expeditions and scientific insights reach a global audience, while fostering a thriving community of passionate Ambassadors. This role combines content creation, copy writing, community engagement and communications administration to amplify our mission to tackle ocean plastic pollution.

You will work closely with a small and friendly, close knit team including eXXpedition Founder Emily Penn.

Key Responsibilities

Social Media & Content Creation:

• Deliver a dynamic social media strategyacross “eXXpedition” and “jointheSHiFT” channels, ensuring consistent brand representation.
• Create and share compelling multimedia contentincluding film clips, images, written blogs, interviews, and infographics, tailored for various platforms.
• Produce high quality engaging content packagesfrom the media outputs received from trips (photos, videos, audio, written) and distribute to our network of partners.
• Copywriting and wordsmithingour day-to-day written content including website updates, newsletters, partners packs and more.
• Prepare and distributeour newsletters.

Community Engagement & Ambassador Programmes:

• Support and engage our global community of Ambassadors and changemakers,championing their inspiring stories through newsletters, social media, and other channels.
• Ambassador outreach and engagement,handling inquiries, getting to know the community, connecting relevant crew members with media opportunities and ensuring a positive experience.

Communications Administration:

• Oversee and manage the eXXpedition photo and video archive– adding and tagging new content, and ensuring we can rapidly locate specific content when required.
• Manage website updatesincluding expedition, media coverage and crew pages.
• Assisting with press and media engagementincluding developing contact lists, distributing press releases, and supporting media events and launches.
• Manage and maintain our key contact listswithin our CRM system.
• Monitor press coverage and maintain impact reporting systemsto capture the reach and impact of eXXpedition.
• Provide essential administrative supportfor onshore events, workshops, and broader communications projects.

Who You Are

We’re seeking aproactive, organised, and adaptable individual with a passion for ocean health and environmental conservation.This is an exciting opportunity to contribute to an exciting organisation, in a very hands-on role in social media, community management, and communications.

• Positive ‘can do’ attitudeand desire to be a key part of an energetic and high performing team.
• Excellent written communication skillswith demonstrable ability to produce high quality social and media content and copy edit content produced by the wider team.
• An eye for designcreating engaging content including photo, video and graphic outputs using our brand guidelines.
• Exceptionally organisedwith the ability to manage multiple workstreams and deadlines in a fast-paced environment.
• A strong communicator and people personwith excellent customer service skills, capable of engaging with a broad network from applicants to partners.
• Adaptable and collaborative, thriving in a small, hybrid team setting with evolving needs.
• Experienced in social media execution: Proven ability across a range of platforms (Instagram, Facebook, X, LinkedIn), ideally with experience in channel growth and engagement analysis.
• Excellent at using technology and quick to learn new tech tools: We use Google Drive, WordPress, Airtable, Brevo and Dropbox)
• Ability to produce high quality content at paceresponding to evolving needs in a dynamic, start-up environment
• Passionate about ocean healthand the fight against plastic pollution.

Details

• Reports to:Emily Penn, Director
• Start Date:August onwards (flexible if required)
• Time Commitment:4-5 days per week (flexible hours and working arrangements considered)
• Salary Range:£30,000 – £35,000 pro rata (depending on experience)
• Eligibility: Only applicants who are eligible to work in the UK will be considered.

Application Process

Pleasefill out the application form and upload your CV and social media handles or samples of your work here.

The deadline for applications is13th Julybut we will be reviewing applications on a rolling basis so we encourage you to send in your applications as soon as you are ready.

We will be interviewing a shortlist and asking candidates to complete a short timeboxed task (no preparation required) to enable us to better understand your working style and creative outputs. If you have any questions or require any adjustments to enable you to participate in the application process, please [e-mail]