Communication and Information Systems Technician

Saab; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

Saab UK seeks a Communications & Information Systems Technician to maintain and support the communications systems used for British Army training equipment. Based mainly in the warehouse, there will be occasional travel to other Saab sites and exercises.

Responsibilities include planning CSS/Excon equipment, issuing/receiving gear, maintenance, troubleshooting, and instructing on equipment use. A UK driving licence and GCSEs are required; IPC soldering certification is desirable.

Qualifications

• Proven IT experience with Windows OS and networking.
• GCSEs in Math and English or equivalent.
• IPC soldering certification or equivalent knowledge.
• Strong organisational skills and ability to multi-task.
• Attention to detail and problem resolution ability.
• Familiarity with safety and compliance regulations in the industry.
• Good communication skills for a customer-facing role.
• UK driving licence required.

Responsibilities

• Assist in planning and preparation of CSS/Excon equipment (packing, system configuration, testing).
• Issue and receipt of CSS/Excon equipment.
• Perform corrective and preventative maintenance of CSS/Excon equipment.
• Provide technical troubleshooting including helpdesk support to field teams.
• Conduct telescopic mast work and maintenance.
• Provide occasional in-field technical support during exercises and setup/teardown.
• Instruct equipment use to users.
• Occasional extended hours and travel, including weekends.

Skills

IT experience with Windows & networks

GCSEs in Math & English

IPC Certification for soldering

Organisational skills

Attention to detail

Safety & compliance knowledge

Customer-facing communication

Full UK driving licence

Education

GCSE A-C in Math & English or equivalent

Tools

IPC Certification for Soldering Electrical & Electronic Assemblies

Job description

Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.

Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations.

The Role:

We are seeking a highly motivated and detail-oriented Communications & Information Systems Technician to join our dynamic team. Saab provides the technical and logistical support to a wide range of laser-based training equipment used by The British Army. In this pivotal role, you will be responsible for maintaining and servicing the communications systems and supporting deployment. You will play an essential part in ensuring that our teams have the necessary resources to maintain efficiency and effectiveness of operations. Although predominantly based in the warehouse facility, the job also offers the opportunity of some travel to support other Saab sites and British Army exercises.

Key Responsibilities:

• Assist in planning and preparation of CSS/Excon equipment (packing, system configuration, testing).
• Issue and receipt of CSS/Excon equipment.
• Corrective and preventative maintenance of CSS/Excon equipment.
• Technical troubleshooting including helpdesk support to field teams.
• Telescopic mast work and maintenance.
• Occasional in-field technical support of exercises to include set-up/tear down of CSS and Excon and through-exercise system monitoring and trouble shooting.
• Instructing equipment use.
• Requirement for occasional extended working hours and travel (including some weekend work).

Qualifications and Skills:

Essential

• Proven experience in IT with a good understanding of Windows OS, Microsoft & networking
• Math & English academic qualifications (GCSE A-C grade or equivalent)
• Knowledge of electrical & mechanical repairs including IPC Certification for Soldering Electrical & Electronic Assemblies or equivalent
• Strong organisational skills with the ability to manage multiple tasks & prioritise effectively
• Attention to detail & ability to identify discrepancies & resolve issues promptly
• Familiarity with safety & compliance regulations within the industry, including hazardous material handling
• Good communication skills with the ability to be in a customer facing role
• Willingness to work within the customer’s environment which may include adverse conditions.
• Full UK driving license

Desirable

• GCSE/BTEC or equivalent experience in ICT
• Forklift operating license
• Previous mast work experience