Communication and Engagement Specialist - J36170677

Caresoft Global Limited; Metropolitan Borough of Solihull; On-site; Full time

Job summary

A leading recruitment consultancy specializing in technical markets seeks a Communication and Engagement Specialist based in Solihull. The role focuses on managing communication strategies critical for change management within a manufacturing context. Ideal candidates should possess strong stakeholder engagement skills, a relevant degree, and experience in transformational projects, along with a passion for driving user adoption and engagement.

Qualifications

• Experience working on transformational projects required.
• Ability to reconcile conflicts and discern user needs.
• Experience in change management and engagement in previous roles.

Responsibilities

• Monitor and manage the impact of change.
• Create stakeholder communication and engagement plans.
• Support onboarding of early adopters and super users.

Skills

Strong presentation skills

Strong Stakeholder Management skills

Collaboration and cross functional team working

Experience in developing communication strategies

Self-directed and self-motivated

Education

Relevant degree or equivalent working experience

Tools

Atlassian applications (e.g., JIRA / Confluence)

Microsoft Excel

Job description

Job Title:Communication and Engagement Specialist

Location:Solihull

Rate:£32.12ph via an Umbrella Company (Inside IR35) or£23.97ph PAYE

Employment Type: Contract (12 months contract)

Hours: Standard 40 Hours Per Week

Reference:J36170677

Job Description:

The Communication and Engagement Specialists overarching objective is ensuring robust delivery of incremental deployment releases to business End-Users, getting the organisation engaged and ready for the change and ensuring that the change is adopted and sustained.

In order to achieve this, the Comms and Engagement Specialist will be able to monitor and manage the impact of change.

key activities include:

• Describing and communicating the impact of process changes on business roles and relationship to user access within the tools.
• Identifying Stakeholders and End-Users in scope for deployment activities.
• Support onboarding of Early Adopters and Super Users.
• Conducting business change impact assessments with relevant Senior Stakeholders in preparation of a deployment.
• Creating Stakeholder communication and engagement plans and supporting the communication of these to relevant End-Users.
• Supporting business interactions with matched pair, Process Leads and key Stakeholders in the development of global business processes.
• Ensure “Idea to Product’ global business processes maintain alignment with the overall Transformation Process Architecture and are compliant with set regulations and standards.
• Develop, deploy and maintain an effective and comprehensive communications strategy, that delivers value, promotes user engagement and adoption and celebrates successful milestone achievements, aligned with and complimenting manufacturing system deployments.

Skills:

• You'll need some experience or exposure working on transformational projects.
• Strong presentation skills.
• Experience of collaboration and cross functional team working.
• Strong Stakeholder Management skills.
• Set high standards for written materials and diligently follow them personally and hold others to account to achieve.
• Create standard timing plans for business change and readiness activities.
• Experience in developing communication strategies, plans and the successful implementation of critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs.
• Liaise between the business, technology teams and support teams.
• Relevant degree or equivalent working experience is preferred.

Primary Skills:

• Strong communicator.
• Stakeholder engagement.
• Self-directed and self-motivated.
• Microsoft Excel and Plan creation.

Additional Experience preferred:

• Familiarity working in a manufacturing facility or environment.
• Experience of using Atlassian applications, e.g; JIRA / Confluence.
• Experience of Agile.
• Experience in change, comms and engagement previous roles.

Additional Information:

This role is INSIDE IR35

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Do not miss out on your chance of interview – APPLY NOW!

Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!

Caresoft Global Limited operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.

No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.