Commissions Assistant

Mortgage Advice Bureau; Derby; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading mortgage network in the UK seeks a Commissions Assistant to manage commission payments and inquiries. The ideal candidate will have experience in a financial setting, strong customer service skills, and be proficient with Microsoft Office. This role offers a unique opportunity to join a reputable company known for its industry success.

Qualifications

• Experience in a financial environment or interest in finance.
• Excellent telephone manner.
• Ability to build relationships with stakeholders.

Responsibilities

• Process and reconcile commissions payments.
• Resolve email and banking queries.
• Handle telephone queries professionally.

Skills

Customer service skills

Communication skills

Attention to detail

Organizational skills

Tools

Microsoft Office

Job description

About The Role

Mortgage Advice Bureau’s Commissions team process millions of pounds worth of transactions every week for approximately 200 mortgage firms within our network. As Commissions Assistant, you will be responsible for processing weekly commission payments and dealing with enquiries from our firms and businesses.

Key Responsibilities

• Process and reconcile commissions payments, including weekly imports of commission statements
• Deal with various insurance providers and lenders on a daily basis
• Effectively resolve email and banking queries in a timely manner
• Handle telephone queries in a professional manner
• Input accurate information into our banking platform and other relevant systems
  
  

About You

• Experience of working in a financial environment, or a keen interest in gaining experience within a finance team
• Exceptional customer service skills, including an excellent telephone manner
• Excellent communication skills, along with the ability to build and maintain relationships with both internal stakeholders and customers
• Proficient with Microsoft Office suite
• Great attention to detail, strong organisational skills and the ability to work under pressure
• A resourceful and pro-active attitude
• The ability to work effectively on your own and as part of a team
  
  

The Company

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

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