Commissions Administrator

wavenet; Metropolitan Borough of Solihull; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading managed service provider in the UK is seeking a Commission Support Specialist to enhance collaboration with Sales teams, resolve queries, and drive efficiency in commission-related processes. The ideal candidate will possess excellent communication skills, a proactive attitude, and strong organizational abilities. Enjoy a hybrid working model and generous benefits, including 25 days of leave, comprehensive health coverage, and a commitment to well-being.

Benefits

Hybrid Working

Annual Leave up to 28 days

Private medical coverage

Discounted health plans

Comprehensive health and wellbeing programs

Qualifications

• Ability to meet tight deadlines while maintaining quality.
• Confidence working with diverse individuals and teams.
• A proactive approach to problem-solving.

Responsibilities

• Act as main contact for Sales teams regarding commission.
• Investigate and triage commission-related queries.
• Identify trends to improve processes.

Skills

Ability to stay cool under pressure

First-class communication skills

Proactive attitude

Strong organisational skills

Attention to detail

Team spirit

Job description

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You’ll be the go-to person for all things commission-related, supporting our Sales teams and leaders, answering queries, improving processes, and helping everyone work smarter with the tools and data available.

This isn’t just an admin role, it’s about building relationships, spotting patterns, and becoming a trusted partner to the people who drive our business.

What You’ll Be Doing

• Acting as the main contact for Sales teams and leaders for all commission-related questions
• Investigating and triaging queries, resolving what you can and escalating where needed
• Identifying trends in queries and data to suggest smarter, more efficient processes
• Helping Sales colleagues understand and use reports and data sources more effectively
• Building strong relationships to support collaboration and empower teams to self-serve

Job Description

You’ll be the go-to person for all things commission-related, supporting our Sales teams and leaders, answering queries, improving processes, and helping everyone work smarter with the tools and data available.

This isn’t just an admin role, it’s about building relationships, spotting patterns, and becoming a trusted partner to the people who drive our business.

What You’ll Be Doing

• Acting as the main contact for Sales teams and leaders for all commission-related questions
• Investigating and triaging queries, resolving what you can and escalating where needed
• Identifying trends in queries and data to suggest smarter, more efficient processes
• Helping Sales colleagues understand and use reports and data sources more effectively
• Building strong relationships to support collaboration and empower teams to self-serve

Qualifications

The ideal candidate for this role will have the following:

• Ability to stay cool under pressure and meet tight deadlines
• First-class communication skills and confidence working with people from all walks of life
• A proactive, positive attitude,always looking for better ways to get things done
• Strong organisational skills and the ability to juggle multiple priorities
• A sharp eye for detail and a passion for getting things right
• Team spirit,you're hands-on, helpful, and not afraid to roll up your sleeves

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

• Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
• Annual Leave:Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
• Health & Wellbeing:Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.